Explaining intricate technical information to the non-technical user is an essential skill for this position. Are you most productive in an active and positive environment? Are you a driven individual? If you think you fit that description, Robert Half has a Desktop Support Technician role that may be the position for you. Motivated candidates with effective problem-solving abilities will be preferred for this position. Located in the Manawa, Wisconsin, area, this Desktop Support Analyst role is long-term contract / temporary to hire in nature.Your responsibilities- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals- Organize hardware repairs with the appropriate vendors- Provide computer desktop support in accordance with established policies and procedures- Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Resolve computer problems, and give guidance on appropriate action/solutions- Develop records of daily data communication transactions, issues and remedial actions taken or installation activities- Meet regularly and effectively with ticket submitters