Robert Half is looking for an experienced Collections Specialist with a strong sense of ownership and attention to detail. This Collections Specialist role will be based in the Downers Grove, Illinois region and will be a long-term contract / temporary employment opportunity. If you are looking to apply your talents in a dynamic environment with a group of other talented individuals, apply today!What you get to do every single day- Ensure bankruptcy filings are processed in the correct manner when received- Maintain and update customer files to ensure data integrity- Ensure payments are processed- Register all customer payments to the correct reports- Maintain quality customer service and a positive company image by resolving customer account inquiries- Abide by all rules and regulations established by the Federal Fair Credit Reporting Act- Administer all billing and reporting activities in response to deadlines- Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment- Take care of inbound and outbound collections calls and correspondence