Robbins Recruiting Solutions, LLC is partnering with a leader in commercial construction, restoration, and roofing services. With a focus on customer service, dependability, innovative solutions and elite performance, the company has quickly become a trusted provider for many of the region’s largest property portfolio owners and operators, and they continue to build on these relationships today.

The Regional Director will provide leadership, vision, and direction for multiple markets, including business development, customer relationships, project management, field operations, and administration. The Regional Director is responsible for managing sales and production, all aspects within a specified area within a defined region, and reports to the VP of the region in which their market resides. The Regional Director will work hand in hand with the VP in creating the market strategies, budget and needs for growth and development to meet the companies' objectives.

The Regional Director will leverage the company brand to develop relationships with industry professionals resulting in new business opportunities. The Regional Director will also train, coach, motivate, and lead all team members to meet their markets' revenue and customer service goals.

The Regional Director is responsible for sales and production oversight including but not limited to ensuring revenue targets are met, the production team meets the company margin goals, standard quality expectations are met, company deliverable schedules and all other goals are achieved.

RESPONSIBILITIES

• Responsible for creating the sales strategy in their market, including identifying the client verticals, identifying the client prospects, marketing strategy, team development, and tracking. (High-Value Target Identification within your designated Markets)
• Responds to regional events as dictated by volume and project load.
• Full-fill any aspect of project team in Storm Responses.
• Serves as a manager, mentor, and thoughtful leader who oversees day-to-day field operations and client relationships; entails assigning tasks and guiding teams through issue escalations and client interactions and meeting with clients directly to cultivate long-term relationships.
• Use data analysis to inform business planning and set the direction for the company's customer experience initiatives.
• Provide technically proficient highest-ranking representation on projects in their respective markets
• Responsible for developing, overseeing, and managing projects involving restoration losses and clients' construction projects.
• Responsible for independently and proactively managing client accounts.
• Responsibilities include, but are not limited to, development of client relationships with both new and existing accounts, participation in local/regional conference/trade shows, direct sales efforts including local sporting events, lunch, dinners, face to face interaction with clients.
• Leads communication of the companies process and effort in the assigned markets.
• Oversee overall operational, management, and financial responsibility in completing the companies process and its primary spokesperson.
• Consult with the Operational Field and Sales Team daily to create and deliver exceptional customer service.
• Assist with directing and communicating activities of all the assigned job team members.
• Site visits and scheduled client meetings may require the attendance of the Regional Director.

• Ability to communicate effectively with clients, internal and external contacts throughout the project management process
• Must be able to travel 40% or more of the time
• Must be able to travel in response to both emergency and non-emergency losses across the nation
• Unmatched budgeting, presentation, and interpersonal abilities
• Top-notch supervisory and conflict resolution skills
• Goal oriented and self-motivated, with a strong sense of ownership and responsibility

• Hire, Place, and Manage Business Development Staff
• Work with the regional and national sales teams to nurture existing relationships create the regional/local targets and opportunities for emergency services, construction, and roofing.
• Aid in sales in your designated markets and surrounding markets to support company goals
• Monitor/Track and Increase Conversion Rates for all Project Types
• Track budget vs. actual sales & revenue projections every week for all Personnel
• Identify and Participate in Associations/in Market in conjunction with the VP

• Tracking the team's performance and assisting in meetings as necessary to ensure
• success in transitioning clients and projects alike.
• Assist in the development and implementation of an individual's KPIs
• Develop and maintain vendor relationships within the designated market(s)
• Responsible for Operations Response Team, Vendor Qualification, and to ensure proper assets are in place to handle project workloads
• Recruiting, hiring, and training of new staff
• Training in excellence in communication and client satisfaction.
• Proficient use of App “Shiggy” for all positions
• Coordinate fleet & equipment management with corporate
• Conduct monthly safety meetings internally
• Maintain HR expectations within your area

• Review of estimates, invoices, work orders, sub-billings on all projects in your area as outlined in company SOP
• Quality control/oversight of all projects
• Conduct weekly meetings to review project progress, sales projections, and revenue projections
• Verify all Communications are distributed real-time on all projects meeting company SOP's
• Monitor schedules, workloads, and field staff efficiency
• From time to time the Regional Director shall be required to perform job level functions, i.e., Estimating, Scope Development, Project Buy-Out as necessary

• Manage AR with project teams and AR Department to ensure positive cash flow
• Regularly conduct project audits in Shiggy
• Monitor staff and office expenses
• WIP Reviews
• Bill Reviews
• Budgetary/financial aspects of projects in markets assigned

• Bachelor’s degree in construction management, Engineering, Business, or a related field from four-year college or university; or five (5) years related experience and/or training; or equivalent combination of education and experience. Computer skills including internet, e-mail, (MS Outlook) MS Excel, and MS Word.