Accounts Receivable Coordinator 

Job Details 

Full Time / Part Time: Full Time

Classification: ZQN 

Service Line: Administration 

Reports to: AR Supervisor 

SUMMARY: The Accounts Receivable Coordinator is responsible for managing the inflow of funds owed to a company from its customers or clients. Their primary duties include generating and issuing invoices, tracking payments received, following up on overdue accounts, reconciling discrepancies, and communicating with customers to resolve billing issues. Maintaining accurate records of accounts receivable transactions, updating financial databases, and producing regular reports for management review. Additionally, Accounts Receivable Collaborate with other departments such as sales and customer service to ensure smooth billing processes and timely collection of payments. Their goal is to optimize cash flow, minimize bad debt losses, and uphold strong relationships with customers through efficient billing and collection practices. 

DUTIES AND REPSONSIBILITIES: 

• Coordinate and process AR ticketing for assigned business districts. Includes tracking rental asset locations and statuses and reviewing and processing service tickets. 
• Process, batch, and monitor AR ticketing to ensure timely and accurate AR invoicing. 
• Invoice AR tickets and complete AR invoicing processes. 
• Assist with recording of AR payments, as needed. 
• Process AR credit memos, as needed. 
• Monitor stale unbilled AR tickets and past due AR balances to ensure company’s DSO targets are met. Includes following up with sales professionals and customers as needed. 
• Maintain complex spreadsheets for the tracking of water management’s service labor and assets on rent. 
• Reconcile sales system AR balances with accounting system AR balances and resolve any discrepancies. 
• Assist with the month end closing of accounts receivable. Includes review and reconciliation of AR aging reports and sales system information. 
• Assist with processing of new customers, including performing credit checks on customers and gathering all required information and documents. 
• Assist with the coding and entry of third-party service providers’ AP invoices. 
• Ensure customers are billed correctly for services offered. 
• Communicate with customers to answer questions. 
• Resolve disagreements between the company and its customers. 
• Request payment of past due receivables in a firm yet considerate manner. 
• Maintain accurate customer and accounts receivable records (customer information, received payments etc.). 
• Utilize computerized accounting software programs (CMS, Excel, Word) to perform duties and responsibilities. 
• Develop automated spreadsheets. 
• Maintain telephone and personal contact with staff and customers on receivable matters as directed by manager. 

EDUCATION: 

• High School Diploma or GED equivalent 

EXPERIENCE: 

• 1-year experience in accounting and accounts receivable 

Job Description 

Revised February 26, 2024 

SKILL REQUIREMENTS: 

• Proficient in MS office and data entry and working knowledge of ERP/accounting software 
• Ability to process large amounts of data entry in timely and organized manner 
• Great attention to detail 
• Excellent ability to organize and coordinate tasks 
• Comfortable with mathematics and financial data 
• Excellent communication and interpersonal skills 
• Confidentiality and trustworthiness 

WORK SCHEDULE: 

• Typical M-F Office hours.