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Job Title: Cell Phone Technician
Job Summary:A Cell Phone Technician is responsible for diagnosing, repairing, and maintaining a wide range of cell phones and mobile devices. They must have in-depth knowledge of cell phone hardware and software, be skilled in troubleshooting and repairing various issues, and ensure customer satisfaction by providing excellent service.
Responsibilities:
Diagnose and Repair: Identify and resolve hardware and software issues in cell phones, including screen replacements, battery replacements, software updates, and other technical problems.
Testing: Conduct thorough testing and quality assurance checks to ensure the proper functioning of repaired devices.
Customer Service: Interact with customers to gather information about the device's issues, explain repair options, and provide accurate cost estimates. Maintain excellent customer service and communication throughout the repair process.
Technical Knowledge: Stay updated on the latest cell phone models, technology trends, and repair techniques to provide the most up-to-date service.
Inventory Management: Keep track of spare parts, tools, and equipment necessary for repairs. Order and manage inventory efficiently.
Safety: Adhere to safety guidelines and protocols while handling sensitive electronic components and chemicals.
Documentation: Maintain accurate records of repairs, parts used, and customer information. Generate invoices and receipts for customers.
Team Collaboration: Collaborate with other technicians and team members to solve complex issues and share knowledge and best practices.
Maintenance: Keep the repair area clean, organized, and ensure that all equipment is in good working condition.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Supplemental pay types:
Experience:
License/Certification:
Work Location: In person
Full Time
$49k-63k (estimate)
03/24/2024
07/21/2024
The job skills required for Cell Phone Technician include Customer Service, Repairing, Microsoft Office, Collaboration, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Cell Phone Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Cell Phone Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Cell Phone Technician positions, which can be used as a reference in future career path planning. As a Cell Phone Technician, it can be promoted into senior positions as a Telecommunications Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Cell Phone Technician. You can explore the career advancement for a Cell Phone Technician below and select your interested title to get hiring information.