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We are a community-based full-service bank seeking a Client Services Representative who will be providing friendly customer service in Riverview’s Call Center. In our Call Center you will assist customers with their Online Banking, generally inquires, and complete account maintenance.
The salary for this role will be between $18 and $24. The specific salary offered will depend on several factors including but not limited to applicant’s skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.
SUMMARY
As a Client Services Representative, you will be providing friendly customer service in Riverview’s Call Center. In our Call Center you will assist customers with their Online Banking, generally inquires, and complete account maintenance.
ESSENTIAL DUTIES
Additional Duties and Responsibilities:
RELATIONSHIPS
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform all essential duties. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
SKILLS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee maybe asked to move files, boxes and/or small pieces of furniture and must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 20 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision in working with computers, and peripheral vision in acknowledging internal clients and keeping a general awareness of activity in the work area.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock in working with standard office equipment. The noise level in the work environment is usually moderate.
COMMENTS
In supporting the accomplishment of company and departmental goals, it is the employee's responsibility to do all that is necessary to provide quality service to clients and fellow employees while furthering the positive image and interests of Riverview Community Bank. It is also the employee's responsibility to continually strive to maximize personal growth.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
$37k-47k (estimate)
02/12/2024
05/29/2024
riverviewbank.com
VANCOUVER, WA
200 - 500
1923
KEVIN J LYCKLAMA
$50M - $200M