Job Posting: Heavy Duty Cleaner
Position Summary: We are seeking a dedicated Heavy Duty Cleaner to join our team at Rivers Casino Pittsburgh. The primary responsibilities of this role include a variety of cleaning tasks such as dry and wet mopping, high and low dusting, vacuuming, floor maintenance, carpet cleaning, and more. The Heavy Duty Cleaner will play a crucial role in maintaining the cleanliness of both front-of-house (FOH) and back-of-house (BOH) areas, contributing to a positive and welcoming environment for our guests.
Responsibilities:
 Operate various floor care equipment skillfully and maintain equipment in good working
condition.
 Use chemicals appropriately, following guidelines for dispensing, labeling, and handling.
 Handle biohazard calls, clean mirrors, doors, office areas, public spaces, break areas,
and perform additional cleaning tasks as assigned.
 Display a positive attitude and enthusiasm in daily tasks, maintaining a professional
demeanor.
 Interact with guests courteously, offering assistance and displaying excellent customer
service.
 Communicate responsibly and effectively via radio for service calls and interactions with
other departments.
 Work in both smoking and nonsmoking areas, ensuring cleanliness in all designated
spaces.
 Maintain constant awareness of safety protocols, promptly reporting accidents and
incidents.
 Adhere to company, department, and regulatory policies and procedures.
 Exhibit dependability in completing assignments and following through on job
responsibilities.
 Maintain confidentiality of any disclosed proprietary information and uphold casino
standards.
 Show respect for all team members and display a willingness to learn and collaborate.
Qualifications:
 Previous experience in commercial cleaning preferred.
 Ability to operate floor care equipment.
 Strong attention to detail and efficiency in completing tasks.
 Excellent communication and customer service skills.
 Report to work on time, demonstrate flexibility with schedules and assigned duties, and
follow call-off policies when necessary.

Certifications:
 Must be able to obtain a Pennsylvania Non-Gaming License. Rivers Casino will assist in
the application process and pays the fee associated with this license.

Physical Requirements:
 Extended periods of standing
 Regular bending, stretching, twisting, and reaching
 Ability to push/pull objects weighing up to 50 pounds frequently
The above duties and responsibilities are representative. Full job descriptions available upon
hire.