Job Posting: Heavy Duty Cleaner
Position Summary: We are seeking a dedicated Heavy Duty Cleaner to join our team at Rivers Casino Pittsburgh. The primary responsibilities of this role include a variety of cleaning tasks such as dry and wet mopping, high and low dusting, vacuuming, floor maintenance, carpet cleaning, and more. The Heavy Duty Cleaner will play a crucial role in maintaining the cleanliness of both front-of-house (FOH) and back-of-house (BOH) areas, contributing to a positive and welcoming environment for our guests.
Responsibilities:

• Operate various floor care equipment skillfully and maintain equipment in good working

condition.

• Use chemicals appropriately, following guidelines for dispensing, labeling, and handling.
• Handle biohazard calls, clean mirrors, doors, office areas, public spaces, break areas,

and perform additional cleaning tasks as assigned.

• Display a positive attitude and enthusiasm in daily tasks, maintaining a professional

demeanor.

• Interact with guests courteously, offering assistance and displaying excellent customer

service.

• Communicate responsibly and effectively via radio for service calls and interactions with

other departments.

• Work in both smoking and nonsmoking areas, ensuring cleanliness in all designated

spaces.

• Maintain constant awareness of safety protocols, promptly reporting accidents and

incidents.

• Adhere to company, department, and regulatory policies and procedures.
• Exhibit dependability in completing assignments and following through on job

responsibilities.

• Maintain confidentiality of any disclosed proprietary information and uphold casino

standards.

• Show respect for all team members and display a willingness to learn and collaborate.

Qualifications:

• Previous experience in commercial cleaning preferred.
• Ability to operate floor care equipment.
• Strong attention to detail and efficiency in completing tasks.
• Excellent communication and customer service skills.
• Report to work on time, demonstrate flexibility with schedules and assigned duties, and

follow call-off policies when necessary.
Certifications:

• Must be able to obtain a Pennsylvania Non-Gaming License. Rivers Casino will assist in

the application process and pays the fee associated with this license.
Physical Requirements:

• Extended periods of standing
• Regular bending, stretching, twisting, and reaching
• Ability to push/pull objects weighing up to 50 pounds frequently

The above duties and responsibilities are representative. Full job descriptions available upon
hire.