Essential Job Functions:

• Primary objective of the Surveillance Investigator is to complete Title 31/Compliance investigations, and any other investigations deemed necessary by Surveillance leadership
• Monitor all areas of the property always, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution
• Utilizes necessary equipment to identify, record, document and report illegal, suspicious or unusual activities occurring on property
• Maintains working knowledge of all rules and regulations of the New York State Gaming Commission and ensures strict adherence
• Must be able to pass various tests to include but not limited to all table games and Surveillance systems
• Protects casino assets and gaming integrity through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor
• Participates in confidential internal and external investigations
• Conducts research on subpoena requests from state and federal authorities
• Completes daily reports and incident reports to document your activity
• Held accountable for the accuracy and thoroughness of departmental records and reports
• Supports other employees, supervisors and management, regarding protection of assets in their respective departments; Assumes responsibility for the Supervisor in their absence
• Coordinates with the Security Department when Surveillance discovers a matter which needs further investigation or attention
• All other duties as assigned

Qualifications:

• Must be 21 years of age or older
• Excellent verbal and written communication skills in English
• One or more years of casino surveillance experience required
• Ability to identify color (casino chips are color coded)
• Basic math skills - pre-employment assessment required (addition, subtraction, multiplication and division)
• High school diploma or General Education Degree (GED) required, some college preferred
• Ability to analyze documents and reports
• Available to work flexible shifts, weekends and holidays
• Ability to obtain and maintain all necessary licensing

Working Conditions:

• Regularly required to see, talk and hear; use of hand to finger dexterity, handle, feel, reach with hands and arms; stand and/or walk for prolonged period of time
• Must occasionally lift up to 25 pounds
• Frequently required to stoop, crouch or kneel
• Must be able to work flexible schedules including evenings, weekends and holidays
• Ability to interact with others while maintaining a courteous and positive demeanor
• Possible exposure to high noise level for extended period of time