Job Summary:

• Ensures Guest Service Standards are met consistently. Responsible for proper ordering for Martorano’s Restaurant inclusive of all food, beverages, supplies.

Supervisory Responsibilities:

• Yes. Supervises two Assistant Managers.

Duties/Responsibilities:

• Ensures Guest Service Standards are met consistently.
• Ensures QSC Standards are met consistently.
• Ensures all recipes are adhered to consistently.
• Ensures proper staffing for forecasted volume and budgetary guidelines through proper training of supervisors.
• Responsible for proper ordering for Admiral’s Steak and Seafood Restaurant inclusive of all food, beverages, supplies.
• Ensures proper inventory par levels and monitors inventories and reports discrepancies to the VP of F&B.
• Completes the end of period inventory and presents it to the Department Analyst.
• Ensure timely and proper scheduling to meet budgeted labor costs.
• Achieves proper food and liquor/ beverage costs consistent with budgeted expenses.
• Administers and enforces departmental policies and performance standards.
• Notifies team members and supervisors of changes in policies and procedures.
• Works closely with Department Trainer to ensure all new hires are trained both with classroom and floor programs. Ensure all existing team members are attending follow up training sessions.
• Communicates any problems or concerns to VP and other departments as needed.
• Responsible for the efficient and timely recruitment and selection of applicants.
• Efficiently and effectively communicates with departments to ensure proper communication by conducting and participating in departmental meetings
• Responsible for achieving established P&L objectives.
• Ensures all department files are in proper order in such a way that another manager could perform efficiently in the event of his/her absence.
• Accountable to ensure the accuracy and thoroughness of departmental records and reports.
• Consistently promotes the Casino through good will and positive attitude.
• Ensures a maximum level of service and satisfaction throughout the restaurant.
• Maintains high sanitation and safety standards meeting all required regulatory standards including but not limited to the Health Department, OSHA, FSLA, and Serv-Safe.
• Ensures departmental compliance with applicable federal and state laws governing food & beverage.
• Maintains sufficient materials and products in the work location.
• Maintains security of products and areas assigned to the department.
• Ensures FIFO rotation of products to provide the freshest product to our guests consistently.
• Understands that this is a 24-hour responsibility and is accessible at all times inclusive of nights, weekends and holidays.
• Maintains professional grooming and appearance and acts as a role model according to established policy.
• Ensures that all Team Members are treated in a fair and consistent manner.
• Performs any other duties as specified or assigned by the VP or any member of the Executive Management.
• Works as equal partners with the Room Chef to effectively manage the venue and create a synergistic relationship between back and front of house
• All other duties as assigned

Minimum Education and Experience Requirements:

• Minimum five years experience as a fine dining style restaurant manager
• Bartending and serving experience
• A strategic thinker and creative problem solver who takes the initiative and ownership
• A collaborative nature coupled with an enthusiastic positive outlook
• Self-starter with a creative mind and a track record of putting ideas into practice and assessing results

Certifications, Licenses, and/or Registrations:

• Gaming license/registration as required by jurisdiction(s).

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational, analytical, and project management skills, with particular attention to quality and detail.
• Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
• Strong business acumen and understanding of the business drivers in the industry.
• Demonstrates the ability to establish credibility and rapport with operating leaders.
• Ability to analyze data, understand trends, and develop recommendations for action based on the analysis.

Physical Requirements:

• Must be able to work while standing for hours at a time.
• Must be able to lift up to 30 pounds at times.
• Ability to work flexible shifts and days of the week, including holidays.