Housekeeping Supervisor

Expected Dates: May-September

Position Purpose:

The housekeeping supervisor oversees the work of housekeeping staff to ensure all areas of the hotel are kept clean and tidy. They are responsible for training room attendants and the overall cleanliness of guestrooms and public areas. They report maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

EXAMPLE OF DUTIES ESSENTIAL FUNCTIONS

• Inspect guestrooms once cleaned to ensure all standards are in place
• Check common areas to ensure order and cleanliness
• Assist Housekeeping Manager with monthly inventories
• Breakout boards from our property management system to disperse fair and equal guestrooms for room attendants.
• Assist room attendants with cleaning and stripping of guestrooms
• Cleaning guestrooms as assigned/needed. Which includes, making beds, cleaning bathrooms, dusting, vacuuming and washing windows, tracks, and other cleanliness duties. Report maintenance deficiencies.
• Check carts and assist in stocking as needed
• Greet all guests immediately with friendly/sincere acknowledgement
• Strip dirty linens, remove trash, removed used amenities from guestroom suites
• Assist in laundry as needed which includes: stripping, folding, washing, delivering of linens
• Respond quickly and efficiently to special requests by guests
• Ensure and inspect that all rooms comply with brand standards.
• Other duties may be assigned.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Manager based upon the particular requirements of the company.

• Provide customer service to guests, including information about hotel services, activities and local attractions.
• Assist co-workers, as requested.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to arrive to work on time and when scheduled.
• Physically able to move large objects such as: carts, large bags of linen, ironing board.
• Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
• Ability to read and recognize room/suite numbers.
• Ability to communicate effectively with guests and associates
• Ability to learn, follow and enforce standards for cleanliness.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
• Previous supervisory experience in housekeeping preferred.

NOTICE: 

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.