Restaurant Supervisor/Event Coordinator

The newest Sports Themed Restaurant, RIVAL is seeking a dynamic and experienced individual to join our team as a Restaurant Supervisor/Event Coordinator. In this role, you will be primarily responsible for coordinating special events and functions and assisting in supervising daily restaurant operations. The ideal candidate should have excellent organizational and communication skills, a strong attention to detail, and a passion for delivering exceptional guest service. This position offers a unique opportunity to showcase your leadership abilities and creativity in managing both the restaurant floor and organizing memorable events.

What’s in it for you

• Full time daylight position, but weekends and nights may be required
• Pay: Relevant to experience and flexibility up to $23.00 per hour
• Bonus off of event bookings
• Opportunities for career advancement
• Company benefits: Medical, dental, vision, etc.
• PTO accrual from day 1
• 401K matching

Key Responsibilities

Supervise Restaurant Operations:

• Make guests and team mates smile!
• Oversee the daily FOH operations of the restaurant, including staff management, customer service.
• Ensure that all employees adhere to company policies and standards, providing training and guidance as needed.
• Monitor and maintain high levels of service, cleanliness, and overall customer satisfaction.

Event Coordination:

• Plan, organize, and execute a variety of events such as parties, corporate meetings, and other special occasions.
• Work closely with clients to understand their event requirements and preferences, providing excellent customer service and ensuring their expectations are met or exceeded.
• Coordinate with the kitchen and serving staff to ensure seamless execution of catering and event services.
• Manage event budgets, negotiate with vendors, and oversee event setups and breakdowns.

Customer Relations:

• Build strong relationships with customers and clients, addressing their feedback and concerns promptly and professionally.
• Anticipate customer needs and ensure an exceptional dining and event experience.

Administrative Tasks:

• Maintain accurate records of event details, customer preferences, and financial transactions.
• Prepare reports on restaurant and event performance, highlighting areas of improvement and success.

Qualifications:

• Proven experience in restaurant supervision and event coordination, preferably in a high-volume establishment.
• Excellent organizational and multitasking abilities, with a keen eye for detail.
• Strong communication and interpersonal skills, both verbal and written.
• Ability to work under pressure and adapt to changing priorities in a fast-paced environment.
• Knowledge of food and beverage industry trends and best practices.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Nights as needed
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Bridgeville, PA 15017: Relocate before starting work (Required)

Work Location: In person