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Project Overview

Responsibilities

• Serve as the SME for compatibility testing, overseeing the process to ensure software applications, updates, and patches work seamlessly across various IT assets.
• Conduct detailed compatibility tests on new software products, updates, and patches to identify potential integration and functionality issues.
• Document and analyze compatibility issues, collaborating with software developers and IT teams to devise effective solutions.
• Ensure compliance with organizational standards in software deployments, focusing on security, performance, and user experience.
• Lead regression testing initiatives to confirm that new software versions do not adversely affect existing system operations.
• Develop and maintain specialized test environments for accurate compatibility assessments under diverse operational conditions.
• Produce thorough reports on testing methodologies, results, and recommendations, supporting decision-making for software rollouts and updates.
• Stay abreast of industry trends and advancements in compatibility testing and software development, applying this knowledge to improve internal testing strategies and processes.

Requirements

• Extensive experience in software compatibility testing, with a proven track record as an SME in this field and expert knowledge of various operating systems, hardware configurations, and software integration techniques.
• Deep understanding of ITIL incident and problem management processes, applying these principles to manage and resolve issues effectively during compatibility testing.
• In-depth knowledge of workstation operating systems and networking, essential for assessing software performance and compatibility in diverse IT environments.
• Expertise in troubleshooting techniques, particularly in diagnosing and resolving issues related to the compatibility of applications with baseline images.
• Strong analytical skills to effectively identify complex compatibility issues and collaborate with development teams and IT departments to develop solutions.
• Exceptional documentation and reporting abilities, with the capability to create detailed, actionable reports on compatibility testing outcomes.
• Excellent communication and team collaboration skills, with the ability to lead and influence testing practices and share knowledge within the organization.
• Advanced certifications in software testing, ITIL, or related fields, demonstrating a commitment to professional development and expertise in compatibility testing.

RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, or any protect class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.