Location: Hybrid

Terms: Full-time

Clearance: Qualified candidates must be US citizens and able to obtain a minimum of a Public Trust clearance

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DescriptionRIVA Solutions Inc. is seeking a Content Strategist to support a large, enterprise-wide website migration project.In this role, you will lead content analysis, content modeling, and content strategy for a Federal government civilian agency's primary website. You will work on a collaborative digital communications team, comprised of UX designers, UI designers, content analysts, and CMS technologists and developers.

Responsibilities:

Candidates must have significant experience leading and executing content strategy efforts for large, content-rich websites, with thousands of pages of content. Experience modernizing and transforming website content via analysis, clean-up, and migration is required. As a Content Strategist you will:

• Understand and apply Human Centered Design (HCD) methodologies to conduct content research with stakeholder and end users and develop content strategies that meet their needs
• Lead research with content owners and other stakeholders to document their vision for their web content areas, as well as analyze existing content management processes
• Develop a content strategy and plan to execute their vision in the CMS environment
• Develop and enhance website content taxonomies, information architectures, navigation strategies, and metadata strategies
• Conduct content analysis, inventories, SEO audits, keyword research, analytics assessments, top task analyses, user surveys, card sorts, navigation model testing, and other research to provide a baseline for content strategies.
• Conduct content modeling sessions and document content types
• Conduct complete content analysis, clean-up, migration, and quality assurance as part of the content migration lifecycle
• Make recommendation for improvements to existing information architectures and content workflows
• Create content governance and content creation strategies, plans, templates, and guides
• Guide and promote the usage of plain-language best practices
• Create compelling page content as needed, based on project needs
• Support CMS training materials for content owners and contributors and conduct training sessions as needed

Requirements:

• Minimum Education: BS/BA degree (English, Communications, Marketing, Technical Writing, or equivalent)
• Minimum Experience: 6-8 years' experience in related field

Desired Qualifications:

• Fluency with content analysis tools (primarily Screaming Frog)
• Full understanding of U.S. Web Design Standards, 21st Century IDEA (Act), OMB M23-22, and accessibility requirements
• Extensive experience developing enterprise-wide content strategies with Drupal as the CMS
• Agile and/or Lean knowledge and experience
• Portfolio of content strategy artifacts/samples
• Ability to meet ambitious deadlines and deliver high-quality work on schedule
• Very strong verbal and written communication skills and extensive experience interacting with executive-level customers and end users
• Experience working as part of a Scrum (or other agile methodology) design and development team
• Ability to pass a background investigation and clear a Public Trust at minimum per contract requirements