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Company Description : Ritz-Craft is a leading modular home manufacturer dedicated to providing high-quality, customizable homes to our clients.
We specialize in creating innovative, energy-efficient, and sustainable modular homes tailored to meet the unique needs of our customers.
As part of our commitment to exceptional customer service, we are seeking a skilled Modular Home Manufacturer Service Technician to join our team.
Job Description : As a Modular Home Manufacturer Service Technician, you will be responsible for ensuring the functionality and satisfaction of our modular homes post-installation.
You will play a crucial role in addressing any technical issues, conducting repairs, and providing excellent customer service to ensure the highest level of satisfaction among our clients.
THIS IS A POSITION THAT REQUIRES TRAVELING MONDAY - FRIDAY, with occasional local work within the schedule.
Responsibilities :
2. Repair and Maintenance : Perform repairs and maintenance tasks on various components of modular homes, including plumbing, electrical systems, HVAC systems, roofing, siding, and interior finishes.
3. Quality Assurance : Ensure that all repairs and maintenance tasks meet the highest quality standards and comply with company policies and industry regulations.
4. Customer Service : Interact with clients in a professional and courteous manner, addressing their concerns, answering questions, and providing guidance on proper maintenance and care of their modular homes.
5. Documentation : Maintain accurate records of inspections, repairs, and maintenance activities, including detailed notes on work performed and any recommendations for future improvements.
6. Collaboration : Coordinate with other team members, including production staff, designers, and sales representatives, to resolve issues efficiently and effectively.
7. Training and Support : Provide training and support to clients on the use and maintenance of various systems and components within their modular homes.
8. Safety : Adhere to all safety protocols and procedures to ensure a safe working environment for yourself and your colleagues.
Qualifications :
1. Technical Expertise : Strong technical knowledge and hands-on experience in construction, carpentry, plumbing, electrical systems, HVAC systems, and other relevant trades.
2. Problem-Solving Skills : Ability to identify issues, analyze problems, and develop effective solutions in a timely manner.
3. Customer Focus : Dedication to providing exceptional customer service and ensuring client satisfaction at all times.
4. Communication Skills : Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and concisely to clients and colleagues.
5. Attention to Detail : Meticulous attention to detail and a commitment to delivering high-quality workmanship.
6. Adaptability : Flexibility to adapt to changing priorities and work effectively in a dynamic environment.
7. Team Player : Strong collaborative skills and the ability to work effectively as part of a team.
8. Valid Driver's License : A valid driver's license and clean driving record are required.
Education and Experience :
Last updated : 2024-04-28
Full Time
$55k-80k (estimate)
04/29/2024
05/13/2024