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We are looking for a self-starter “Field Service Technician” to perform service jobs, using our third party ticketing system app, installed on your smartphone with multimedia capabilities, GPS enabled. We provide hardware and software support for different types of clients from Corporate offices, Government, Fast food chains, Hospitals and more, located in a range that can be from 40 miles or more from your zip code (Paid Mileage). We need a tech with the best availability and the tools and knowledge required to complete the types of the job below:
Type of Works
-Desktop/Laptop -Networking -Point of Sale (POS) -Printer/copier -CCTV / Alarm Systems -Low Voltage Cabling -Server Hardware/Software -Automated Teller Machine (ATM) -Fiber Cabling -Pro A/V, Digital Signage -Smart home -UPS backup and maintenance -Rack & stack -Kiosk installation/maintenance -PC imaging
A day in the life of our Techs includes:
· Providing on site services and customer support following our client’s guidelines for each site.
· Performing on-site installations, uninstalls, repairs and preventive maintenance actions as require by the scope of work provided from our clients.
· Using any hardware sent to us (Either to clients location or directly to your shipping address) and taking ownership on making sure parts are installed and shipped back to clients via shipping carriers (USPS, FedEx, UPS, DHL etc.)
· Work in collaboration with other Risen Bits LLC techs, for larger scale projects at customer premises and being able to follow instructions from Lead Engineers or taking ownership if you are the lead.
WORK SCHEDULE
This is a Monday – Friday schedule. Might require overtime or weekends
Generally, service requests may start anytime from 7 AM and end at 5 PM or until finish
This position requires the ability to provide short notice over high priority tickets (flexibility is important) Travel, overtime, and work-hours other than Monday-Friday may be required
REQUIREMENTS
· Ability to troubleshoot, test, repair, and service hardware in general.
· Must be proficient in English
· Ability to work flexible shifts and to adapt to changing work schedules
· Excellent customer service and communication skills with clients of all tempers.
· General skills in Microsoft Office tools.
· Must have own set of basic tools.
· Reliable transportation.
· Smart Phone with multimedia capabilities (Android or iPhone)
· Successfully pass the drug screen, motor vehicle report (MVR) and background check (we do not check your credit score)
Specific duties, activities and responsibilities include but are not limited to:
Other skills and abilities needed for this position:
If you answer (YES) to the following questions, please apply to the job:
1. Have you worked as a 1099 contractor or do you understand what a 1099 contractor is?
2. Do you have access to a reliable transportation?
3. Do you own a smartphone with multimedia capabilities and GPS enabled?
4. Do you own a set of Basic tools? (Drill, Bit set, Screwdriver, Hex tool, Wrench set Hammer, measuring tools.
Job Types: Full-time, Part-time
Pay: From $30.00 per hour
Benefits:
Experience level:
Schedule:
Education:
Experience:
Language:
Ability to Relocate:
Willingness to travel:
Work Location: In person
Full Time | Part Time
$65k-85k (estimate)
08/09/2023
05/27/2024
The job skills required for Field Service Technician include Field Service, Installation, Customer Service, Flexibility, Customer Support, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.