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RiseIT Solutions
Princeton, NJ | Full Time
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2 Weeks Ago
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RiseIT Solutions
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RiseIT Solutions
Princeton, NJ | Full Time
$67k-88k (estimate)
1 Month Ago
Client support specialist
RiseIT Solutions Princeton, NJ
$54k-67k (estimate)
Full Time 2 Weeks Ago
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RiseIT Solutions is Hiring a Client support specialist Near Princeton, NJ

Locations : Princeton NJ

Hours per week : 36.25, M-F, 8 : 45am-5 : 00pm (includes 1 hour for lunch)

Mode : Onsite

Full Job Description :

  • The Client Support Specialist is a member of the Customer Service and Support team and provides IT software and hardware support.
  • The Client Support Specialist must be familiar with a variety of technology and able to trouble-shoot and resolve issues with Windows and Mac computers, tablets, and smartphones.

The Specialist supports customers in their office, as walk-ins and by phone or video conference using remote support tools.

The Client Specialist may also be asked to assist with IT field support for printers and asset and configuration management.

  • The Client Support Specialist will also be called on to support and assist with special technology requests, such as network printing, NAS access, Crashplan restores and enrolling devices with InTune and Jamf
  • Last updated : 2024-04-28

Job Summary

JOB TYPE

Full Time

SALARY

$54k-67k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/09/2024

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The job skills required for Client support specialist include Customer Service, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Client support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client support specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client support specialist positions, which can be used as a reference in future career path planning. As a Client support specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client support specialist. You can explore the career advancement for a Client support specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Support Specialist job description and responsibilities

Ensure positive client experience through high quality service and communication thereby attaining client retention.

01/29/2022: Spokane, WA

Handle client engagement document control and execute filing system policies.

03/29/2022: Temple, TX

They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.

02/09/2022: Rock Hill, SC

Support requests pertain to usage questions or clarification of documentation.

02/22/2022: Pascagoula, MS

Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.

03/10/2022: Reno, NV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Support Specialist jobs

Client support specialists must be able to handle a variety of situations with professionalism and tact.

03/02/2022: Cedar Rapids, IA

Communicate clearly with customers.

04/03/2022: Yakima, WA

Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.

02/21/2022: Wichita Falls, TX

Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.

04/07/2022: Detroit, MI

Dealing with customers and clients requires a lot of patience, kindness, and understanding.

03/15/2022: Spartanburg, SC

Step 3: View the best colleges and universities for Client Support Specialist.

Butler University
Carroll College
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Princeton University
Providence College
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