Director of Field Service Job Description

We are looking for a field service director who is highly motivated and results-driven to join our team. The responsibilities of the field manager include hiring, training, and overseeing our field representatives, supervising our workers on site, and directing operations in the field.

A successful field manager is an independent thinker with excellent leadership, observational, and analytical skills. Ultimately, a top-notch field manager is goal-oriented and has a strong working knowledge of the fieldwork being performed.

Field Service Director Responsibilities:

• Hiring, training, and motivating field representatives.
• Assigning territories, schedules, and appropriate supplies and equipment to staff members.
• Traveling to customer sites and evaluating Field Representatives.
• Generating reports that highlight the strengths and weaknesses of each Field Representative.
• Helping employees to improve and tracking employee progress.
• Submitting the generated reports to HR.
• Providing training programs to field representatives to ensure they can perform their duties effectively.
• Maintaining all field rules and responsibilities and ensuring Field Representatives adhere to the rules.
• Responding to all on-call tasks and supporting the Field Representatives under your supervision.
• Scheduling maintenance and repair for fleet vehicles that adheres to the fleet vehicle care budget.

Field Service Director Requirements:

• Bachelor's degree in business, management, administration, or a related field.
• Master's degree in business administration may be advantageous.
• Experience in the relevant industry.
• Excellent project management, organizational, time management, and leadership skills.
• Strong computer skills.
• Good communication, customer service, and problem-solving skills.
• Self-motivated, results-driven, and independent thinking.
• 70% travel

Job Type: Full-time

Pay: $100,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Compensation package:

• Bonus opportunities

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Overtime
• Weekends as needed

Experience:

• Field service: 2 years (Required)
• Capital equipment sales: 1 year (Preferred)

Ability to Relocate:

• Lisle, IL: Relocate before starting work (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person