Directs field service activities to provide effective on-site support and technical assistance with various products or equipment. Plans and develops policies and procedures for on-site installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Reviews service contracts and directs support services. Develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing ...engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to senior management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.More Show Less
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Maintenance Director. . J. ob Type. Full-Time. Location. Travel required. . About the Role. We are seeking a strategic and hands-on Field Services Director to lead our maintenance and construction services division. This role is responsible for overseeing field operations, managing staff, and ensuring exceptional service delivery to clients. The ideal candidate will bring leadership experience, technical expertise, and a passion for operational e...
