Collections Specialist/ Accounting Analyst

Job Summary:
We are seeking a motivated and detail-oriented Collection Agent to join our team. As a Collection Agent, you will be responsible for contacting individuals and businesses to collect outstanding debts. Your role will involve utilizing your strong communication and negotiation skills to resolve payment issues and ensure timely debt recovery.

What You'll Be Doing:

• Identifying delinquent accounts requiring external collection efforts
• Researching account disputes and billing discrepancies
• Contact customers regarding overdue accounts and determine reasons for non-payment
• Issue payment commitment letters
• Maintain accurate records about the customer payment status
• Reviews bankruptcy cases
• Sends out customer invoices and statements
• Online invoicing for some customers using their web-based portals.
• Handling different types of disputes including: PO issues, pulling proof of deliveries, payment disputes, investigating cash accounts
• Reports to Controller and interacts with outside sales team and the Chief Sales Officer for specific accounts
• Candidate will work as a key part of the accounting/finance team and will provide backup and support as needed to the team as directed by the Controller.

What We Need From You:

• 3 years of collections experience
• College Degree in an Accounting field preferred, but not required
• Customer service, negotiation, communication and analytical skills
• Ability to adapt to and work in a variety of situations to support the company’s goals
• Must be detail oriented, with the ability to work independently
• Intermediate Excel and Microsoft skills preferred
• Schedule requirements: Monday – Friday 7:30am – 4:30pm (will be “on call” every 3rd Saturday to release orders when needed)
• Industry competitive compensation plan
• Medical and Dental plans
• 401(k)
• Paid vacation and Holidays
• Tuition reimbursement and ongoing training opportunities

Job Type: Full-time

Pay: $44,897.83 - $46,070.50 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to Relocate:

• Fort Worth, TX 76111: Relocate before starting work (Required)

Work Location: In person