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Right At Home
Reno, NV | Full Time | Part Time
$32k-38k (estimate)
9 Months Ago
Right At Home
Reno, NV | Full Time
$24k-30k (estimate)
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Wyndy.com, Inc.
Reno, NV | Part Time
$29k-35k (estimate)
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Sevita
Reno, NV | Full Time
$30k-35k (estimate)
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AllPro Homecare - Pacific
Reno, NV | Contractor
$31k-38k (estimate)
3 Months Ago
Tancell Care LLC
Reno, NV | Full Time
$28k-35k (estimate)
5 Months Ago
Lend A Hand Home Care
Reno, NV | Full Time|Part Time
$31k-38k (estimate)
11 Months Ago
In Home Caregiver
$32k-38k (estimate)
Full Time | Part Time | Social & Legal Services 9 Months Ago
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Right At Home is Hiring an In Home Caregiver Near Reno, NV

Right at Home is hiring a motivated Applications Solutions Specialist to ensure small business owners (our franchise owners) are provided the support necessary regarding QuickBooks and other business applications. What a great way to make a difference for Right at Home owners!
We are clear in our mission... "To improve the quality of life for those we serve". You can help us achieve this mission by lending your positive attitude, exceptional organizational skills, troubleshooting skills, and expertise in accounting to all internal and external users regarding application login, usage, and best practices!
We offer a casual, yet polished work environment, flexibility, great benefits, competitive pay and the best co-workers in town! In addition to that, we are located in the heart of vibrant Aksarben Village in a brand-new building which offers state-of-the-art amenities, abundance of sunlight and an environment that fosters creativity and collaboration! 
Read below to learn more about the position and apply today! 
Position Purpose:
The Applications Solutions Specialist provides users of company-sponsored operational and financial applications with training and support on how to effectively use QuickBooks and other various applications to run their business. This position manages the weekly sales and royalty collection process and reports on non-compliance issues. The position is responsible for providing excellent customer service to all internal and external users.
Primary Responsibilities:
  •  Develop and maintain a thorough working knowledge of company-sponsored software applications and their databases.
  •  Liaise with ClearCare on a regular basis on platform enhancements, bug fixes, enhancement requests and support issues.
  •  Support new Franchisees with initial QuickBooks company file setup, overview of operational procedures, and review of best practices.
  •  Assist Franchisees with ClearCare, QuickBooks, IFX and ZeeWise support requests and find a resolution.
  •  Monitor all applications for critical enhancements and complete necessary training to provide relevant support to users.
  •  Provide alpha/beta testing support for newly released application features.
  •  Assist new offices with initial configurations with various applications, coaching on required operational procedures and suggesting best practices.
  •  Assist owners, directors and staff with processing weekly payroll and billing.
  •  Monitor support ticket traffic for response times and resolution according to company standards.
  •  Evaluate support requests on a regular basis, looking for themes that drive training and communication opportunities.
  •  Assist users with login issues for all company-sponsored applications.
  •  Ensure users receive timely resolution and effective communication related to support requests.
  •  Escalate support issues to supervisor or department head as needed.
  •  Identify and educate owners, directors, and staff on best practices to improve operational efficiencies.
  •  Assist other company departments with openings, resales and closings.
  •  Assist field support staff with office performance analysis reviews relating to the use of applications.
  •  Generate requested system or location-specific reports.
  •  Review weekly royalty collections for accuracy and determine action for any non-reporting or under-reporting locations.
Successful candidates will have:
  • An Associate’s degree or equivalent combination of education and experience required.
  • Minimum of 3 years' experience creating and analyzing financial reports. 
  • Strong PC skills with the ability to learn, utilize, and train required programs, software, and technology.
  • Experience with QuickBooks, QuickBooks Online, payroll/billing, and accounting functions 
  • Experience with Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
  • Effectively analyze information and solve problems.
  • Desire to learn and motivated to succeed.
Right at Home, a RiseMark Holdings, LLC company, is an equal opportunity employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.

Job Summary

JOB TYPE

Full Time | Part Time

INDUSTRY

Social & Legal Services

SALARY

$32k-38k (estimate)

POST DATE

07/29/2023

EXPIRATION DATE

04/26/2024

WEBSITE

rightathome.net

HEADQUARTERS

RANCHO CUCAMONGA, CA

SIZE

200 - 500

FOUNDED

2003

CEO

TERRY N JEFFERS

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

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About Right At Home

Aging has never been easy. The challenges that come as years increase can be straining on both the aging individual and their loved ones as well. As a person begins to age, family members are often called on to help with everyday tasks that have grown challenging. RightCare is our comprehensive approach to delivering the care your loved one needs. It starts by having the right people delivering the right services the right way. From the moment you call, we will work to understand your family's needs and listen to your concerns. We will create a custom care plan specifically for your loved one ...based on a thorough needs assessment. As your loved one receives care, we will stay in contact with you, keeping you updated on the care we are providing and how your loved one is doing. With our personalized care plans, managed by professionals, your loved one will always get the care they need. Right Approach-This is HOW we meet our clients needs. Building strong relationships with our clients and caregivers is a cornerstone of the RightApproach. As we work with seniors and their families we constantly monitor and assess the care each client receives from the needs assessment and care plan developed during the initial home consultation to weekly customer rounding calls by our care coordinator to third party monitoring by Home Care Pulse. We believe in comprehensive supervision of caregivers, continuous communication with clients and the careful matching of client and caregiver. Right at Home offers caregiving services for almost any family and practically any situation. Our in-home care lets loved ones enjoy healthy lives in the comfort of a familiar environment. We tailor our care to your unique situation through a Custom Care Plan. More
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