At Richland Pest & Bee Control we are family-owned and operated, going into our 50th year of business. We have earned a reputation for honest and transparent service and we maintain an average Google review rating of 5-stars. We know happy employees will make happy customers, and we have an open line of communication between supervisors and staff. We have experienced accelerated growth over the last decade, even amidst a pandemic. We are looking for people that want to grow and develop personally and professionally with us, and be a driving force in our business as we continue to grow. Now is the perfect time to jump on board while the opportunity for career growth and upward mobility is abundant!

We are in search of a billing specialist to join our team. This position will primarily be a billing/accounts receivable role, but will also include phones, clerical work, scheduling, reporting, and a significant amount of customer service. No experience in pest control is necessary for this position.

To be successful in this position, you should be organized, detail-oriented, and have a strong and efficient work ethic. Top candidates will exhibit critical thinking skills, strong problem-solving skills, and meticulous attention to detail. If you are looking for work in a fast-paced office environment that will keep you on your toes, this is the place for you!

Responsibilities:

• Bill invoices in a timely and accurate manner for all residential and commercial accounts
• Keep a meticulous log of all incoming customer payments in our system
• Credit card processing
• Perform regular follow-up billing and accounts receivable reports
• Help develop billing processes and procedures
• Fulfill customer service duties including answering phones, collecting customer information, entering estimates, and scheduling appointments
• Create reports for internal and external use
• Perform data entry duties as required
• Nurture customer accounts with follow-up phone calls and emails
• Communicate with field technicians and relay information through email, text messages, and phone calls

Requirements:

• High School Diploma or GED (required)
• College degree preferred
• Minimum of 3 years experience in a similar role
• Technological aptitude, and ability to use internet-based platforms (ex. Google Suite)
• Reliable transportation and the ability to commute to West Hartford
• Ability to work well independently and the self-motivation to take on new challenges
• Exceptional multitasking and time-management skills
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Strong customer service skills and phone etiquette, must be comfortable on the phone
• Dog-Friendly!

Disclaimer

The above statements are intended to describe the general work and standards associated with the position available for hire. This is not a set list of responsibilities but a general idea. All personnel may be required to perform duties outside their normal responsibilities as needed. Additional requirements will be discussed during the interview or date of hire.

We are an equal opportunity / affirmative action employer. We encourage all diverse candidates to apply for this position.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Experience level:

• 3 years

Physical setting:

• Office

Experience:

• Accounts receivable: 3 years (Preferred)

Ability to Relocate:

• West Hartford, CT 06110: Relocate before starting work (Required)

Work Location: In person