Are you ready to join an exceptional team dedicated to delivering authentic Chinese cuisine in an innovative and welcoming atmosphere? China Mama invites you to become a valued part of our vibrant dining experience, where tradition meets innovation and every meal is a tasty, delightful journey.

Job Responsibilities

As a Server at China Mama, you will play a pivotal role in creating a memorable dining experience for our patrons. Your responsibilities will include:

• Serving patrons with food and beverages in a positive and friendly manner, embodying our commitment to exceptional customer service.
• Offering valuable information to assist patrons in making food and beverage selections, enhancing their overall dining experience.
• Presenting ordered choices promptly and efficiently, ensuring seamless service throughout the meal.
• Maintaining the dining ambiance by bringing an enthusiastic attitude to every interaction and ensuring a welcoming atmosphere for all guests.
• Preparing the dining area by setting up tables with decorations, condiments, utensils, and other essentials that contribute to a pleasing aesthetic.
• Upholding sanitation, safety, and alcohol beverage control policies to safeguard both patrons and the establishment.
• Assisting patrons in choosing dishes and beverages by suggesting courses, explaining chef specialties, and providing insights on suitable pairings.
• Facilitating effective communication between patrons, the kitchen, and the bar to ensure precise execution of orders.
• Attending to patrons' unique dietary needs and special requests, demonstrating an attentive and personalized approach.
• Monitoring meal progression and coordinating timing with kitchen staff to ensure a seamless flow of service.
• Enhancing patrons' experience by promptly delivering their selections and providing any necessary accompaniments.
• Maintaining table settings by clearing courses, replenishing utensils, and promptly addressing any special needs.
• Concluding the dining experience by expressing gratitude for patrons' choice and inviting them to return, leaving a lasting positive impression.
• Managing payments, issuing bills, and processing payments accurately and efficiently.

Qualifications/Skills

To excel in this role, you should possess:

• Strong proficiency in general math skills to accurately process payments.
• Effective verbal communication skills for engaging with patrons and fellow team members.
• A customer-focused mindset and the ability to resolve conflicts gracefully.
• A team-oriented attitude that contributes to a harmonious work environment.
• High energy levels and an enthusiasm for delivering exceptional service.
• Thoroughness in executing tasks to ensure quality service and patron satisfaction.
• Professionalism in all interactions and a commitment to upholding our restaurant's reputation.
• Strong proficiency in general math skills to accurately process payments.

Education, experience, and licensing requirements

Preferred skills, education, experience include:

• High school diploma or equivalent education.
• 1-3 years of proven experience as a server, demonstrating a strong track record of exceptional service.
• Nevada Food Handler Card

Joining China Mama means enjoying flexible working hours, competitive compensation, uniforms provided, and food and beverage perks during shifts. Be part of a team that values your contributions and offers growth opportunities within the exciting culinary landscape.

Job Type: Full-time

Pay: $11.25 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid training

Experience:

• Restaurant experience: 1 year (Required)

Ability to Commute:

• Las Vegas, NV 89169 (Required)

Work Location: In person