The Human Resource Team is seeking a Benefits and Compliance Coordinator to assist the Senior HR Leadership team with ensuring we are in compliance and up to date with training, benefits and state/federal requirements. This individual should be a self-starter, collaborative, comfortable working within ambiguity and employee experience driven. This role is on site in Los Angeles, CA five days a week.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Current duties may be changed if the job requires and/or additional duties may be assigned if necessary.

• Assist with the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Process benefit enrollments, changes, and terminations accurately and in a timely manner.
• Lead annual open enrollment process for the company. This includes coordinating timelines, training, and communication.
• Respond to employee inquiries regarding benefits eligibility, coverage, and claims.
• Coordinate with insurance providers, brokers, and other vendors to resolve issues and ensure smooth administration of benefits programs.
• Assist in preparing and distributing benefits-related communications, such as open enrollment materials and plan summaries.
• Maintain accurate records and databases related to employee benefits, ensuring compliance with regulatory requirements.
• Stay updated on changes in benefits laws and regulations and make recommendations for process improvements as needed.
• Organizes and implements administrative systems and procedures performing necessary support duties as assigned.
• Ensure all relevant information is in HR Systems for new hires, promotions, transfers, terminations.
• Troubleshoot issues and answers questions and/or resolves problems related to the plan claims, eligibility, enrollment, etc.
• Assist in maintaining compliance and training schedule.
• Partners with HR in following an auditing program and scheduling reviews to monitor compliance and training completion rates.
• Creates, updates, and administers audit ready checklists.
• Improves areas of the business that do not meet requirements.
• Partners with key stakeholders on resolving any compliance issues.
• Responsible for maintaining various company records and policies.
• Creates an auditing program to monitor the company’s adherence to legal and ethical requirements, including but not limited to compliance with city, state and federal ordinances.
• Assist in investigations into complaints or allegations of non-compliance, discrimination, harassment, or other HR-related issues as needed. Ensure thorough documentation and adherence to investigative protocols.
• Collaborate with HR team members on various projects and initiatives as assigned.

QUALIFICATIONS-

• The ideal candidate will have minimum of 5 years of experience assisting with benefits and compliance administration and a strong understanding of benefits-related regulations and processes OR a minimum of 5 years of experience in a benefits and compliance administration role or similar capacity.
• Bachelor’s degree in human resources, Business Administration, or relevant work experience.
• Strong understanding of employee benefits programs and regulations, including FMLA, ADA, HIPAA, and COBRA.
• In-depth knowledge of federal, state, and local employment laws and regulations.
• Strong analytical skills with the ability to interpret complex legal documents and regulations.
• Excellent communication and interpersonal skills, with the ability to effectively educate, influence, and collaborate with stakeholders and peers at all levels.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Proficient in Microsoft Office Suite and HRIS software (e.g., Workday, ADP, Bamboo HR)
• Knowledge of working in Kantola or a similar learning management system.
• Excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organization.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Self-starter, able to work in a space of ambiguity and evolving role.
• Problem solver, resourceful, and able to find solutions independently.
• Bilingual, Spanish preferred.