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In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system. As of December 2018, the Rhode Island Blood Center employs approximately 320 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community. We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience. At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.
For more information about a career with us, please watch the video below:
“Career in Blood” video
This position is responsible for working with the donor testing laboratory and all testing clients to ensure customer service is of the highest level and that testing requests follow applicable regulations.
Reports to Position:
This position does not supervise staff.
Supervision of Positions:
Under general supervision of assigned managerial staff.
Primary Duties, Responsibilities or Activities Required by Job (Including but not limited to):
Other Secondary Functions:
Required Minimum Education & Experience:
Education: Associate degree or higher in related science
Related Experience: 3 years related laboratory experience.
Preferred Qualifications:
Experience: Customer Services
Required Knowledge, Skills & Abilities (KSA’s):
Knowledge:
Skill
Abilities:
Hours: 7-3:30 or 8-4:30 with rotating weekends and holidays
The proposed hourly rate for this position is $25.00 to $28.00. Offers made to an individual candidate will depend on a variety of factors, including experience, skills, and job-related education.
Full Time
Business Services
$55k-73k (estimate)
04/17/2024
04/15/2025
ribc.org
PROVIDENCE, RI
200 - 500
1979
ELIZABETH J MCQUAIL
$10M - $50M
Business Services
The Rhode Island Blood Center was founded in 1979 as a non-profit community blood center. As the sole supplier of blood to all of the hospitals in Rhode Island, our mission is to ensure patients have immediate access to a safe, plentiful and cost-effective blood supply. Our main Blood and Platelet Donor Center is located at 405 Promenade Street in Providence, Rhode Island. We also have five additional donation centers conveniently located throughout Rhode Island, including Woonsocket, Warwick, South County, Aquidneck Island and Westerly. RIBC has long-standing relationships with many organizat...ions in community who sponsor blood drives, helping us make giving blood as convenient as possible for donors. Approximately 250 to 280 units of blood must be collected each day to meet the needs of patients and hospitals we serve in Rhode Island and throughout New England. The Blood Center is much more than just a blood collection organization or blood bank. We register people for the National Marrow Donor Program and collect stem cells of donors who match recipients needing bone marrow transplants right at our Providence Center. We provide various therapeutic treatments for patients in local hospitals. Our state-of-the-art laboratory conducts DNA and relationship testing, human leukocyte antigen (HLA) typing and red cell typing. We are also involved in a variety of local and national research programs in an effort to improve all aspects of the blood banking industry. The Rhode Island Blood Center is dedicated to steady growth and improvement in our community blood program.
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The job skills required for Client Services Lead include Customer Service, Products and Services, Transportation, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Lead positions, which can be used as a reference in future career path planning. As a Client Services Lead, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Lead. You can explore the career advancement for a Client Services Lead below and select your interested title to get hiring information.