Job Duties and Responsibilities:

• Promotes and projects the standards of excellence and integrity established by company’s Quality Assurance in alignment with company and departmental objectives and quality targets.
• As a customer-facing representative of company at a key customer manufacturing location, assures compliance to customer requirements and expectations, and coordinates relations between functions/members and Tesla management/staff.
• Continually monitors trial and mass production activity at the customer site (Tesla Austin Assembly Plant) and assures the quality of SEWS product and services provided to customers by proactively identifying emerging issues and engaging applicable SEWS sections (including all manufacturing sites) for drawing/product/process improvement, and reports, monitors and assures effectiveness and sustainability of corrective actions through effective use of quality alerts and standard quality tools.
• Promote a customer-focused business environment throughout the company network by acting as Company's quality liaison and "voice of the customer” for quality and service-related topics that drive the achievement of customer expectations.
• Closely monitors customer quality results and perceptions and makes judgments regarding necessary actions. Provides feedback to the responsible organization and assures required improvement activities.
• Develop and execute product tests and validations, analyse resulting data, and document results.
• May participate in the creation and/or interpretation of Quality-related documentation for project design history files (APQP Plan, essential requirements checklist, FMEA, PPAP, first piece inspection plans etc.)
• Lead/participate on teams that identify risks/hazards associated with product designs, processes, and applications, apply lessons-learned, and assist in the generation of FMEA's and associated Control Plans.
• Administer rework/repair methods and processes in compliance with engineering and quality standards as necessary to provide rapid, effective, sustainable clean points and provide rework personnel training and oversight, as necessary.
• Performs short range, tactical planning and execution of actions required to deliver provided Quality Assurance strategies and objectives.

Qualifications:

• Bachelor's degree in Engineering, Quality or related field, or equivalent industry-specific experience in automotive Quality Assurance or Engineering.
• ASQ CQE level certification and/or equivalent is helpful but not required. Certification or demonstrated equivalent ability in a technical problem-solving discipline (Six Sigma, Shainin, Kepner-Tregoe, etc.) and knowledge of Tesla corrective actions process is preferred.
• Moderate to advance knowledge of automotive OEM structure, manufacturing and technical demands and customer requirements and relationships (ideally Tesla) and procedures demonstrated by 3 or more years’ experience in Quality, Engineering and/or Design/Product Development Engineering in the automotive industry.
• Working knowledge of automotive EDS systems and components and reasonable proficiency in automotive technical troubleshooting/failure analysis is strongly preferred.
• Ability to read and interpret Engineering drawings, product specifications, procedures, and standards.
• Strong organization and communication skills, as well as presentation proficiency to all levels of customer management and staff are expected.
• Able to travel domestic and international. Some on-call and/or off shift work is necessary and expected as necessary to support customer requirements.
• Able to inspect precise electrical components, manipulate a variety of complex products and accurately discern colors, dimensions, and product specifications.
• Ability to analyze complex problems, work independently as well as in a team environment, and organize and execute multiple work tasks simultaneously in a high-volume automotive production environment.
• Proficient in standard MS office PC/software applications and automotive OEM web applications.