9 IT Support Specialist Jobs in Poughkeepsie, NY
Rezolut is Hiring an IT Support Specialist Near Poughkeepsie, NY
Job Description
Rezolut is a national emerging provider of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology — to achieve better health outcomes.
We are seeking a full-time IT Support Specialist to assist in supporting our medical imaging centers. Applicants should have strong customer service skills and experience troubleshooting Microsoft Desktop systems and applications. Experience supporting general networking, Microsoft Server operating systems, and virtualization is a plus.
The ideal candidate will be located in the New York City metro area. The position is on-site .
Essential duties and skills include:
- Strong Customer Service Skills
- Providing Level 1 and Level 2 Remote and Onsite technical support to clients.
- Works effectively within a team structure.
- Can effectively implement and provide support for business-class hardware/software.
- Work within a ticketing system and maintain a ticket queue.
- Maintain thorough, accurate, and up-to-date client documentation.
- Maintain up-to-date records of work performed on trouble tickets.
- Maintain a high level of customer satisfaction.
- Communicate effectively with users to provide updates on trouble tickets.
- Maintain appropriate industry skills and certifications.
Ideal qualifications:
- 2 years experience in an IT help desk or desktop support environment or equivalent educational experience
- Experience troubleshooting or supporting Microsoft platforms (e.g. Office 365, Active Directory, all current flavors of Windows)
- Knowledge of basic networking principles, what they mean, and how they interact (TCPIP, DNS, DHCP, LAN/WAN)
- Experience installing, troubleshooting, and maintaining peripherals (scanners, fax machines, printers, etc.)
- Experience troubleshooting standard hardware issues and running diagnostics
- An understanding of standard IT Security practices (virus remediation, firewalls, phishing, etc.)
- Demonstrable ability to quickly learn and support various business applications
- An Associates or Bachelor's degree in a technology-related field
- 1-3 years customer service experience.
- Healthcare support experience desirable
What We Offer:
- Immediately accrue PTO as you work! (Full Time
- 6 Observed Holidays
- Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
- 401(k) Retirement plan
- Employee Assistance Program
Job Summary
Full Time
$68k-84k (estimate)
05/02/2024
05/15/2024
rezolut.com
Atlanta, GA
<25
Related Companies
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.
