Dutchess County Office of Central and Information Services

Salary: $77,335

This is a provisional position in the Dutchess County Office of Central and Information Services pending a future

Civil Service Exam. This is a highly technical position responsible for the planning, development, installation and

full support of microcomputer systems. The incumbent works with user departments to assess needs, then develops a

system to best meet those needs. The incumbent procures the necessary hardware and software, performs the initial

configuration and installation, then supports the user through training and problem solving. Depending on the user,

the incumbent may be required to work on a wide variety of systems, interface with mainframe systems, perform

programming tasks, and install and maintain network systems. The work is performed under the general supervision

of higher level administrative staff, with considerable leeway for solving problems in the field. Supervision of others

is not a normal function of the position.

TYPICAL WORK ACTIVITIES:

Works with user agencies to ascertain needs and develop standalone and networked systems to best address their

needs; orders, receives, inventories and performs initial configuration and installation of hardware and operating

software, contacting vendors as necessary to resolve any problems; maintains systems through software upgrades,

the detection of viruses, correcting file error problems on disks, replacing defective equipment, and having

equipment serviced; provides telephone and field support to users on hardware and peripheral equipment, software,

and network system problems, contacting vendors as necessary; develops and provides training for users on

hardware, software and network systems; works with user departments to develop software applications to meet

their needs including programming, macros, interfaces and scripts; keeps abreast of the field of microcomputer

system products, tests new software and equipment, and makes recommendations for future development and use.

MINIMUM QUALIFICATIONS:

EITHER: (A) Associate's degree in data processing or a closely related field AND three

(3) years of full-time recent work experience* in an Enterprise, public or

educational environment which primarily involved the installation and full

support of microcomputer and LAN systems;

OR: (B) Graduation from high school or possession of a high school equivalency

diploma and five (5) years of full-time work experience as described in

(A);

OR: (C) An equivalent combination of training and experience as indicated in (A)

and (B) above.

NOTE: Recent work experience is defined as work occurring within the ten (10) years immediately prior to the date

of application. Work experience in home/consumer PC networking will NOT be considered as qualifying

experience.

NOTE: Your degree or college credit must have been awarded by a college or university accredited by a regional,

national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S.

Secretary of Education.

NOTE: You must provide a legible copy of your college transcript(s) for each college attended. Transcript(s) must

show your name; your student identification number; the name of the issuing school; the type of degree received, if

any; the date the degree, if any, was conferred; full course names; credit hours; grade earned for each course; and a

cumulative Grade Point Average (G.P.A.). Transcripts can be submitted in person, by email to

HRExams@DutchessNY.gov or by postal mail to Dutchess County Human Resources, Exams Unit, 22 Market

Street, 5th Floor, Poughkeepsie, NY 12601.

SPECIAL REQUIREMENT:

1. Candidates must be able to transport and install equipment weighing approximately 45 pounds at a variety of

locations.

2. Possession of a valid Driver License to operate a motor vehicle in New York State at time of application and to

maintain the position.

FINGERPRINTING: A fingerprint supported background investigation is required before an appointment is made

to some positions. Pursuant to New York State Executive Law, the Division of Criminal Justice Services requires

that a fee accompany each such request for a search. It is due once a job offer is made and accepted by the

applicant.

For immediate consideration, submit an application on or before 10/17/2022

Apply online at www.dutchessny.gov/jobs,

OR

Download an application from www.dutchessny.gov/jobs,

and mail it to the Dutchess County Department of Human Resources, 22 Market Street, Poughkeepsie, NY 12601

An EEO/AA Employer

Posted: 9/29/2022