1 Service Administrative Assistant Job in Lebanon, IN
Reynolds Farm Equipment Inc. is Hiring a Service Administrative Assistant Near Lebanon, IN
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager(s) and maintains control until they are closed and invoiced
- Close work orders as soon as completed and process payment to complete open work orders in order to complete closing of work order as soon as possible.
- Call customers to close and invoice work orders in a timely manner
- Manage calendar along with Service Manager(s) and provide a complete and organized calendar of schedules, work orders, and computer input
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager(s)
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Promote safety requirements and procedures in alignment with company’s policies
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
- Promote and maintain positive attitude by positively affecting customers and employees
- Handle day-to-day operations and specific tasks in a fast-paced environment and other duties assigned in the administrative/clerical aspect
- Basic knowledge of accounting practices
- Clerical background in working with word processing, spreadsheet, and database software on a computer while providing clear and detailed communication via computer keyboard
- Exceptional ability to use standard desktop load applications such as Microsoft Office and internet functions; can type/transcribe well on computer with full details without hesitation
- Clear and proactive communication skills along with exceptional ability to use phone systems with quality phone etiquette
- Solid clerical expertise
- Ability to give full attention to what other people are saying and to actively look for ways to help others
- Requires attention to detail and being careful along with thorough in completing tasks
- Strong people and communication skills
- Must be able to work in a fast pace environment
- Ability to manage one's own time and other's time
- Requires being pleasant with others on the job and displaying good-natured, cooperative attitude
- Excellent organizational skills and keep computer application calendar of schedules for technical work to be performed; organized and clearly communicated
- Unwavering commitment to confidentiality
- Ability to work rotational Saturdays
- Some understanding of mechanical/technical terms preferred but not required
- Reliable transportation to arrive on time
- Requires being reliable, responsible, accountable, and dependable in fulfilling obligations
- High School Diploma or equivalent experience
- Performance/Goal-based pay structure
- Competitive benefits package with medical, dental and vision insurance; employer paid short-term/long term disability and Life AD&D
- Voluntary STD Buy-up option and Life AD&D
- 401K/Roth IRA/Profit Sharing (Must be 21 years of age to participate)
- At least 6 paid company holidays annually plus three personal days and one health day
- 90 day, Semi-annual, and annual performance reviews to fuel performance and continuous learning
- Uniforms provided for service departments; work gear discounts for all other departments
- Year-round employment
- Equipment discounts and Employer discounts (part-time and full-time status)
- Fun, team-based environment
- Voted by employees as Indianapolis Top Workplaces six years running
- North American Farm Equipment Dealer of the Year by Farm Equipment Magazine (2020)
Job Summary
Full Time
Wholesale
$45k-57k (estimate)
08/26/2023
07/09/2024
reynoldsfarmequipment.com
FISHERS, IN
100 - 200
1955
GARY REYNOLDS
$10M - $50M
Wholesale
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About Reynolds Farm Equipment Inc.
Reynolds Farm Equipment is a leading equipment dealer serving farmers, homeowners, landscapers and commercial contractors in Indiana. Founded by farming husband and wife A.W. Mac and Arline Reynolds in 1955, the company began as a small John Deere agricultural equipment dealer serving Fishers, Indiana. Even in a small farming town of 350, it would be the biggest challenge the two had ever experienced while balancing work, church and most importantly, family. Their three children, Larry, Gary and Mary, tended to chores and grew up serving in various roles within the business as the company and ...demand for its growing line of products expanded. Today, Gary Reynolds leads the company, and his daughters, granddaughter and a number of family members serve throughout the organization.
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The job skills required for Service Administrative Assistant include Customer Service, Microsoft Office, Attention to Detail, Accounting, Organizational Skills, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Administrative Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Administrative Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Administrative Assistant positions, which can be used as a reference in future career path planning. As a Service Administrative Assistant, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Administrative Assistant. You can explore the career advancement for a Service Administrative Assistant below and select your interested title to get hiring information.
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