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12 Patient Services Representative (FT) Jobs in Honolulu, HI

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Patient Services Representative (FT)
$38k-48k (estimate)
Full Time 1 Month Ago
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Revibe Men's Health is Hiring a Patient Services Representative (FT) Near Honolulu, HI

Position Title: Patient Services Representative
Location: Honolulu, HI.
Duration: Full-time or Part-time.
Wage: $18.00 to $25.00 / hour.
Benefits (Full time only): Health Care, Life Insurance, Long-Term Disability, 401k, PTO.
Revibe Men’s Health by Universal Men’s Clinic is a state-of-the-art facility that offers medical treatment for a variety of men’s sexual health issues. We have a history of satisfied patients because we offer experience and expertise in a professional clinic atmosphere.
Position Summary: The patient services representative provides patient support by assisting with treatment adherence for a seamless continuum of care. This mainly consists of scheduling appointments, reminder phone calls, billing, and other supportive services. All PSRs will undergo up to a one month training period where they will shadow in the clinic to learn how the facility functions. Upon completion of this training, the PSR will commence telephone patient services training.
Position Responsibilities:
  • Assists with treatment compliance and ensures an uninterrupted continuum of care.
  • Manages incoming and outgoing phone calls.
  • Facilitates communication between patients and clinic staff.
  • Provides treatment option information and treatment renewals over the phone.
  • Schedules new patients and follow-up appointments.
  • Provides telephone appointment reminders.
  • Processes payments and offers bill pay reminders.
  • Enters confidential patient information into EMR system.
  • Provides exceptional customer service and support over the phone.
Position Qualifications:
  • Must be familiar with HIPAA.
  • Must have exceptional patient service and phone etiquette.
  • Strong attention to detail and task-focused.
  • Must have excellent English communication skills, both written and verbal.
  • Additional language capabilities are a plus.
  • Strong administrative skills.
  • Ability to maintain organization while multi-tasking in a very fast-paced environment.
  • Ability to answer calls efficiently and return calls in a timely manner.
  • Ability to maintain a calm and professional demeanor while resolving a variety of issues.
  • Ability to communicate in a professional manner with patients.
  • Proficient at Microsoft programs such as Word and Excel.
  • Proficiency in computer/tablet use and typing.
  • Must be a team player with a positive and professional disposition.
  • Applicants must also have the flexibility to occasionally added or altered hours, including Saturday.
  • One-year of experience in the medical field is preferred.
Revibe Men’s Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

04/03/2023

EXPIRATION DATE

05/13/2024

Show more

Revibe Men's Health
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1 Week Ago
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The job skills required for Patient Services Representative (FT) include Customer Service, Appointment Scheduling, Communication Skills, Health Care, Attention to Detail, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative (FT). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Services Representative (FT) positions, which can be used as a reference in future career path planning. As a Patient Services Representative (FT), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative (FT). You can explore the career advancement for a Patient Services Representative (FT) below and select your interested title to get hiring information.

If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

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This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

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Some patient services representative roles require additional training.

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Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

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Must exercise empathy and respect to provide excellent customer service for patients.

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Step 3: View the best colleges and universities for Patient Services Representative.

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