The Company

Founded in 2006, Revenue Management Solutions has a bold mission to change the healthcare technology landscape by delivering innovative solutions to help solve the complex challenges facing our customers. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We have assembled a team and created a culture where we respect and celebrate individual talents and team wins. With 15 years in the business of Healthcare Remittance Processing, RMS has continued to advance the Healthcare Revenue Cycle with automated solutions that have put us at the top of our field. If you are looking to join a team where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

We offer top health, dental, vision and 401k benefits

Location

Revenue Management Solutions, LLC is based in Oklahoma City, Oklahoma. Oklahoma City is a great place to live because it offers affordable living, limited traffic, and wonderful people.

Job Description

Oversee and direct the management of day-to-day operations. The Director of Operations is responsible for the effectiveness, successful management, and overall performance of the Operations team. Identifies opportunities for improvement in processes, whether technological, manual or managerial in nature to align with the company’s Mission.

Key Responsibilities

• Work closely with COO to define and/or implement policies, procedures and to follow through with their implementation and refinement
• Responsible for all department managers, with review/hiring oversight responsibility for all Operations employees
• Communicate job expectations; planning, monitoring, and reviewing job contributions, specifically of Operations management and supervisory positions
• Regularly evaluating the efficiency of business procedures according to organizational objectives and apply improvements
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency
• Communicating customer issues with Operations team and devise ways of improving the customer experience and Operational employee experience
• Coordinating opportunities to foster exchange of ideas and provide cross-team learning, both within Operations and between other departments
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Other duties and responsibilities as assigned

Qualifications

• Proven work experience as Director of Operations or similar role
• Knowledge of organizational effectiveness and operations management
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills

Education/Experience

A high school diploma or GED required. Relevant work experiences a plus. Competitive salary and full benefit package available.

Physical Requirements

While performing the duties of this Job, the employee is regularly required to communicate verbally and in the written form. The employee is physically required to utilize a laptop and other electronic devices effectively. The employee must lift and/or move up to 20 pounds (laptop computer, bag, and accessories). Specific vision abilities required by this job include close vision and distance vision.

All applicants are subject to a drug screen and background check per company policies