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The Company
Founded in 2006, Revenue Management Solutions has a bold mission to change the healthcare technology landscape by delivering innovative solutions to help solve the complex challenges facing our customers. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We have assembled a team and created a culture where we respect and celebrate individual talents and team wins. With 15 years in the business of Healthcare Remittance Processing, RMS has continued to advance the Healthcare Revenue Cycle with automated solutions that have put us at the top of our field. If you are looking to join a team where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.
We offer top health, dental, vision and 401k benefits
Location
Revenue Management Solutions, LLC is based in Oklahoma City, Oklahoma. Oklahoma City is a great place to live because it offers affordable living, limited traffic, and wonderful people.
Job Description
The Customer Support Manager position is responsible for leading the Support Team in performing a variety of support functions including but not limited to, researching client reported issues, interacting with internal business units for issue resolution, and communicating issue status and resolution to channel partners and end users. They are also responsible for regular status updates on team efforts and progress as well as providing team growth opportunities.
Key Responsibilities:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Education/Experience
Bachelor’s Degree or High School Diploma/GED with a minimum of 2 years relevant experience and 1 year of relevant management experience is preferred.
Physical Requirements
While performing the duties of this Job, the employee is regularly required to communicate verbally and in the written form. The employee is physically required to utilize a laptop and other electronic devices effectively. The employee must lift and/or move up to 20 pounds (laptop computer, bag, and accessories). Specific vision abilities required by this job include close vision and distance vision.
Why Should You Apply?
All candidates are subject to background and drug screens per company policy
Other
Professional Associations
$73k-95k (estimate)
01/29/2024
05/22/2024
revmansolutions.com
OKLAHOMA CITY, OK
25 - 50
2006
Private
TOM DEAN
$5M - $10M
Professional Associations
Revenue Management Solutions provides posting and reconciliation services for healthcare provider and banks.
The job skills required for Customer Support Manager include Customer Service, Leadership, Customer Support, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Manager positions, which can be used as a reference in future career path planning. As a Customer Support Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Manager. You can explore the career advancement for a Customer Support Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Manager job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Manager jobs
A good CSM have the affinity for multitasking with precision.
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They also had a thorough knowledge of legislation pertaining to consumer protection.
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Customer support managers must also create an environment where employees feel valuable to the organization.
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The customer support manager must be able to work with people with different needs.
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As a Customer Support Manager having the right customer service skills and traits don't only make for happier customers, they also make the job more fun.
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Step 3: View the best colleges and universities for Customer Support Manager.