3 IT Support Analyst II Jobs in Columbus, OH
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Revel IT is Hiring an IT Support Analyst II Near Columbus, OH
Job Details
Our Columbus, Ohio client has a contract to hire opportunity for a IT Support Analyst II.
Notes:
- Help Desk but more of a Support Analyst.
- Take Tier 1 and 2 requests and incident issues and troubleshooting and resolving
- Not just sitting at a desk
- Do a fair amount of hardware and software niche issues (Be open to digging in even though they are not familiar with technology)
- Contract to Hire or Direct Hire for right person.
- 3-5 years of recent/relevant experience.
- OS Supported: Windows 10/11 and some MAC
- Hardware platforms supported - primarily Lenovo with a small MAC deployment.
- Printing - maintaining scan to email, changing toner, helping with printer jams, etc.
- M365 - creating new users, groups, distro lists, setting up OneDrive
- MS Suite knowledge and troubleshooting (Outlook, Excel, etc.)
- AD (creating and disabling new users)
- Deploying new software/troubleshooting software issues
- DUO MFA
- Cell phone set up and upgrades
- Adobe Pro
- Experience w/Manage Engine tools a plus
- MAC knowledge a plus
- niche software support (iManage, Litera Compare, MRI Real Estate) - experience would be a PLUS.
- Word Press a plus
- Windows 11 upgrade
- Deploying new endpoint VPN/Security software (Zscaler)
- Deploying BitLocker
- Implementing Manage Engine Service Desk Plus ticketing system
- Casual (no t-shirts)
- Mon-Fri on site - 8 am-5 pm (hours can be flexible/adjusted)
- Hourly position w/some overtime opportunities,
- On-site gym
- 3 weeks' vacation plus sick/personal time.
- Several company-sponsored activities each year (i.e. hockey, baseball, bowling, etc.)
- Multi-company support - Real Estate, Residential Communities, winery, retail apparel business, marijuana
- ~ 100 users across all companies.
- Some local travel is required in the Columbus area occasionally.
- Small intimate team without silos that will provide opportunities to learn and grow.
Job Summary
Full Time
$80k-100k (estimate)
04/25/2024
05/02/2024
revelit.com
OH
<25
Related Companies
The job skills required for IT Support Analyst II include Troubleshooting, IT Support, Help Desk, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Analyst II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Analyst II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Analyst II positions, which can be used as a reference in future career path planning. As an IT Support Analyst II, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Analyst II. You can explore the career advancement for an IT Support Analyst II below and select your interested title to get hiring information.
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