• Answer phones during regular working hours, prioritizing customer service, including interacting with customers, vendors, insurance carriers, solicitors, etc.
• Collect, record, and/or update customer information in company CRM, including handling potentially sensitive/confidential and financial information; maintain security and confidentiality of customers’ and vendors’ information.
• Assist with job file management: track and record activity in company databases. Ensure all required job file documentation is obtained and recorded properly and accurately.
• Liaise with the sales & marketing department to ensure sales/marketing efforts are documented, files are kept up to date, and that all relevant parties are notified of job progress, including providing regular updates to referral sources.
• Greet visitors, accept mail/packages.
• Assist in maintaining a safe and clean workspace: identify, report, and (where possible) correct safety hazards/concerns, clean shared office spaces as needed.
• Assist with lead conversion, including confirming inspection appointments and following up on estimates/proposals.
• Other duties/special projects as assigned. We are a growing startup and anticipate shifting responsibilities in accordance with the company’s needs, industry demand, and each individual’s strengths and abilities.
• Help to maintain a positive, healthy, professional work environment for all RestoreX employees.

Compensation is competitive and DOE.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Hayward, CA 94541: Relocate before starting work (Required)

Work Location: In person