Restore Life Behavioral Health is currently seeking a Front Office Administrative Assistant/Receptionist to join their counseling and mental health practice in Bowling Green, KY.

The successful candidate will be warm, calm, highly organized, and self-directed. After orientation, the Administrative Assistant will work with helping staff and clients with administrative duties but mainly in an independent capacity. As such, the successful applicant must excel at time management, problem-solving, and organization.

The ideal candidate will start work full-time (40 hours/week). Due to the high level of on-the-job training required for this position, and the importance of developing relationships with clinicians and clients, the successful candidate must be willing to commit to staying and growing with the practice for at least several years.

Clinical documentation, scheduling, and billing are completed electronically. It is therefore important that candidates for this position are proficient in basic internet research, scanning, faxing, and troubleshooting on a Mac and PC.

Job Responsibilities:

• Answer phone calls and emails from clients and insurance companies
• Check Clients In/Out
• Complete phone intakes for new clients
• Research insurance benefits, eligibility, and claims online and by phone
• Prepare billing logs for payroll
• Assist with maintaining a clean and welcoming office environment
• Print, scan, fax, and file documents
• Perform other tasks as assigned to help the office run efficiently

Qualifications:

• An associate's or Bachelor's Degree preferred
• Experience in medical billing and coding preferred
• Compassionate to people coping with mental health issues, required
• Dependable and self-motivated, required
• Detail-oriented and organized, required
• Ethical and compliant with HIPAA laws (required, training provided)
• Flexible and able to adapt to change, required
• Able to work well independently and collaboratively, required
• Comfortable with technology, required
• Reliable transportation, required
• Able to commit to long-term employment, required
• Excellent customer service, the administrative assistant will be the first contact for new clients and needs to provide a warm, calm, and welcoming introduction

Job Type: Full-time

Pay: $32,000.00 - $35,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Relocate:

• Bowling Green, KY 42101: Relocate before starting work (Required)

Work Location: In person