Data Analyst Job Description

In 2015, Governor Asa Hutchinson created Restore Hope Arkansas to bridge the recognized gap between government services and communities struggling to reduce the rate of incarceration, to facilitate a successful re-entry from incarceration to freedom, and to reduce the number of children entering our state’s foster care system. For communities to improve, their most vulnerable must have knowledge of and access to services. For this reason, Restore Hope acts as a brokering agency to connect community and government leadership to each other and those in need of services. Restore Hope brings technical assistance, technology, and communities together to solve complicated issues.

The 100 Families Initiative is an innovative model that helps parents move from crisis to career using existing community resources. In the model, an alliance of community members coordinates together around a collective impact methodology. By engaging community partner organizations in this alliance format, Restore Hope has trained agencies on a collaborative case management system, assisted communities in analyzing data that brought light to needs specific to their community, and developed community-specific programs based on community data and proven needs-aligned services so that service providers better know how to respond when a family is in crisis. Through these expanded, formalized partnerships, the 100 Families Initiative streamlines and coordinates services for those who need it and improves communication between service providers, ultimately ensuring that families in crisis receive the help they need while reducing service gaps and preventing duplication of services, resulting in a more effective and efficient social sector.

Position Overview:

We are seeking a talented and experienced Data Analyst with a strong background in Tableau and data visualization to join our dynamic team. As a Data Analyst, you will play a key role in designing, developing, and optimizing interactive dashboards using Tableau, while also leveraging these skills to enhance customization and functionality. The ideal candidate should have a passion for data visualization, a keen eye for detail, and the ability to collaborate effectively with cross-functional teams.

Preferred Qualifications:

• Minimum of a bachelor’s degree;
• Tableau Desktop or Server Specialist preferred
• Some work experience in social services or data analysis is preferred but not required.

Nice to have:

• Experience with MySQL or other relational databases and writing/modifying queries
• Familiarity with PHP and object oriented programming

Job Responsibilities:

• Design, develop, and maintain interactive and visually appealing Tableau dashboards to meet the analytical needs of various departments within the organization.
• Collaborate with stakeholders to understand their data requirements and translate them into effective dashboard solutions.
• Work with large datasets and perform data cleansing, transformation, and integration to ensure accuracy and reliability.
• Implement custom functionalities and features within Tableau.
• Document data sources, methodologies, and dashboard specifications to ensure transparency and reproducibility.
• Collaborate with the development team to identify any issues and potential areas for improvement.
• Develop and maintain trust and positive relationships with Restore Hope partners and stakeholders.
• Advocate for individuals and families.
• Participate in Restore Hope meetings and trainings.
• Promote organization and community collaboration.
• Conduct oneself in a manner consistent with the professional standards of Restore Hope.
• Other job duties as assigned.

Job location: Hybrid in Little Rock preferred, as some travel may be required on occasion.

Full-Time, Non-Exempt

Reports to: Senior Analyst

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Tableau: 1 year (Preferred)
• coding: 1 year (Preferred)
• Microsoft Excel: 1 year (Required)
• data analysis: 1 year (Preferred)

Ability to Relocate:

• Little Rock, AR 72201: Relocate before starting work (Required)

Work Location: Hybrid remote in Little Rock, AR 72201