Position Description As the District Manager you are responsible for providing market leadership by managing and developing associates to maximize productivity, billing utilization, profitability, and customer service delivery. This position plays the lead role in driving customer relationships and delivering local market achievement against Smart Care’s financial objectives through ethical and sound business practices. The District Manager establishes and executes specific plans for driving new sales, as well as coordinating the rollout and service of new chain accounts. Main Responsibilities: Full responsibility for P&L management Achieve targeted sales, productivity, utilization, and profit goals Grow and retain market share through management and delivery of premier customer service and sales initiatives Significant face-to-face time with customers; building relationships and driving customer retention Works directly with the technicians, providing one-on-one coaching to improve their skills and abilities, as well as adherence to company policies, procedures, and objectives Conducts “ride along” fieldwork focusing on technical competencies, safety, and service Utilize local sourcing and recruiting to identify candidates for future technician openings. Basic Qualifications: High School diploma or equivalent. 5 or more years of management/supervisory experience in a service related industry 2 or more years of previous P&L ownership and responsibility 3 or more years of customer relationship development and management experience Willingness to travel within the market spending significant time with current and potential customers Valid driver’s license and acceptable motor vehicle record (2 year history) Immigration sponsorship not available for this role Preferred: Associate or Bachelor’s Degree Previous business to business sales experience Multi-unit restaurant management or technical field operations management experience Excellent communication skills Demonstrated problem solving and decision making skills in a fast paced environment Demonstrated selection, hiring, and team development skills Strong organization, prioritization and follow-up skills Ability to work independently with minimal direct supervision PC skills including MS Office and SAP About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.