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Description
About Responsive
Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We partner with thousands of agents representing the industry’s best and most respected insurance agencies to deliver a top-notch service and claims experience. Our customers agree: in 2021, we received a Google reviews rating of 4.8 out of 5 stars—all because of the Responsive way we approach our business.
But Responsive is more than just our name—It’s a promise to make auto insurance simple, affordable, and hassle-free. We regularly ask our employees, agents, and customers for feedback. It’s how we make good on our mission: to continue raising the bar for service in auto insurance.
What You Will Do
Our Customer Service Representatives work closely with our customers, taking ownership for answering questions, creatively solving challenges, taking new loss information and building ongoing relationships. They also process various underwriting-related activities (e.g., policy changes; cancellations), ensuring accuracy and recognizing logical next steps resulting from changes
(e.g., required communications; related tasks).
While each day will be different, a typical day will involve:
Position Details
Requirements
Responsive evaluates candidates using a variety of methods including interviews, work simulations, and writing assessments.
The Responsive Offer
In addition to a friendly, collaborative environment, we offer a competitive benefits package, training, and ongoing growth opportunities including:
How to ApplyUse the “Apply” button at the top of the page to upload a cover letter explaining your interest in this position and a current resume, and complete the application process.
The Responsive Culture
At Responsive, we know we’re only as good as our people, which is why we value integrity and humility. We also give our employees the freedom to make common-sense decisions and offer new opportunities for growth and movement across all our departments. You’d join a dynamic team of people who are:
Responsive provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.
Full Time
$34k-43k (estimate)
06/07/2022
06/03/2024
The job skills required for Bilingual Customer Service Representative include Customer Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
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Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
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Enrolling new customers, offering new products and services to existing customers.
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A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
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Respond to customer service complaints before they happen.
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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
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