21 Customer Support Representative (CSR) Jobs in Mason, OH
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Response, Inc. is Hiring a Customer Support Representative (CSR) Near Mason, OH
The Customer Support Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Support division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a strong sense of motivation and professional demeanor in order to thrive in our firm. Once proficiency is shown consistently by the Customer Support Representative, the opportunity to develop into more of a leading role will be discussed with the Director of Customer Outreach.
Customer Support Representative Essential Job Responsibilities:
- Thoroughly track, organize and document all interactions with current consumers and potential new leads ensuring all departments are fully aware and all on track with one another
- Consistently have contact between current customers and potential new leads in order to meet the membership requirements of the firm
- Research and problem solve client issues by networking with other Customer Support Representatives who have seen success within the realm of the issue you are having
- Attend additional training sessions and seminars provided by the firm to achieve a higher level of success
- Build valuable relationships with clients to ensure the satisfaction of the clients' brand line
Customer Support Representative Preferred Qualifications:
- Bachelor’s Degree is preferred, however, can be replaced with 1-3 years of customer service experience
- Must have highly developed communication skills (written and verbal), interpersonal, problem-solving, and customer service skills
- Must be able to work a full-time schedule for this particular role
- Demonstrated consistency in achieving and exceeding goals a and strong customer orientation
Job Summary
Full Time
Business Services
$81k-105k (estimate)
03/30/2024
04/25/2024
responsegroupinc.com
COVINGTON, LA
25 - 50
2003
Private
JIMMY EMMONS
<$5M
Business Services
Related Companies
The job skills required for Customer Support Representative (CSR) include Customer Service, Problem Solving, Communication Skills, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Support Representative (CSR), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative (CSR). You can explore the career advancement for a Customer Support Representative (CSR) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
Similar Jobs
Popular Articles
