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Resorts World Catskills
Monticello, NY | Full Time
$69k-97k (estimate)
2 Weeks Ago
Resorts World NYC
Monticello, NY | Full Time
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Resorts World NYC
Monticello, NY | Full Time
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F&B Restaurant Shift Mgr
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$69k-97k (estimate)
Full Time 2 Weeks Ago
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Resorts World Catskills is Hiring a F&B Restaurant Shift Mgr Near Monticello, NY

Essential Functions
  • Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff.
  • Functions as a role model to staff as well as to junior managers.
  • Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee.
  • Develops new ways to increase guest counts.
  • Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments.
  • Works with the management team to determine appropriate staffing levels.
  • Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential.
  • Works towards maximizing sales and optimizing profits through the management of all cost centers.
  • Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met.
  • Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential.
  • Maintains the cleanliness and organization of the restaurant throughout each shift.
  • Communicates positively about the restaurants and has an attitude of success.
  • Creates an environment where people want to work and feel comfortable working.
  • Operates well with other managers, in terms of consistency, consensus on issues and flexibility.
Performs other tasks as assigned.
Core Competencies:
  • Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
  • Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success
  • Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
  • Demonstrates the courage and initiative to present new ideas and perspective to create positive results
  • Exhibits respectful consideration of viewpoints, situations and others
  • Puts the guest at the forefront of every decision
Essential Requirements
  • Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when.
  • Strong interpersonal and communication skills required
  • Strong organizational skills and attention to detail required
  • Demonstrates excellent communication and customer service skills
  • Able to work independently and make the right decisions for the business
  • Possesses a working knowledge of the POS system.
  • Proficiency in:
    • Opening and closing procedures
    • Running reports
    • Food knowledge
    • Beverage knowledge
    • Team Building and Employee Focus
  • Demonstrates a profit mentality by setting goals, following through and meeting goals.
  • Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift.
  • Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant.
  • Understands the importance of employees and interacts with them in a mutually respectful and friendly manner.
Knowledge/Work Experience
  • Must be 21 years or older
  • High school diploma or G.E.D preferred
  • Prior restaurant experience or related education
  • Five (5) years of relevant experience with a minimum of three (3) years as a manager/supervisor in a high-volume Food & Beverage operation.
  • Must have a NYS Food Handlers Permit

Job Summary

JOB TYPE

Full Time

SALARY

$69k-97k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/19/2024

WEBSITE

rwcatskills.com

HEADQUARTERS

MONTICELLO, NY

SIZE

200 - 500

FOUNDED

2017

CEO

JACK KENNEDY

REVENUE

<$5M

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