Job Summary:

Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure all guests receive a safe and secure place to say with friendly, attentive service.

Essential Job Functions:

- Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.

- Display a positive, upbeat attitude.

- Provide information concerning hotel, facilities and functions, as well as, their location.

- Familiar with property security and key control procedures, as well as, fire safety procedures.

- Completes paperwork necessary for front desk operation.

- Perform tasks assigned by Guest Service Manager or General Manager.

Necessary Skills and Attributes:

- Excellent verbal, comprehension, listening and problem solving skills

- Adaptability

- Report and accounting skills

- Guest relation skills

Formal Education:

- High School Diploma or equivalent

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.

Job Types: Full-time, Part-time

Pay: $20.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Nights as needed
• Night shift
• Weekends as needed

Work setting:

• In-person

Ability to commute/relocate:

• Jamaica, NY 11436: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 2 years (Required)

Work Location: In person