Overview:

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest service. If you have a background in customer service and hotel management, we invite you to apply.

Responsibilities:

- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and assist with reservations
- Provide information about hotel services and amenities
- Handle guest inquiries and resolve any issues promptly
- Maintain a clean and organized front desk area
- Assist with administrative tasks as needed

Qualifications:

- Previous experience in customer service or hospitality preferred
- Knowledge of phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Multilingual or bilingual abilities are a plus
- Strong attention to detail and organizational skills
- Ability to work well under pressure in a fast-paced environment

Joining our team as a Front Desk Agent offers the opportunity to grow in the hospitality industry, interact with diverse guests, and be part of a dynamic team. If you are passionate about providing top-notch guest services, we would love to hear from you.

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 24 – 32 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Cedar Rapids, IA 52402 (Required)

Ability to Relocate:

• Cedar Rapids, IA 52402: Relocate before starting work (Required)

Work Location: In person