THIS POSITION IS FRIDAYS AND SATURDAYS. 2 DAYS TOTAL AND SCHEDULE IS NOT NEGOTIABLE.

We are looking to hire an upbeat Night Auditor to assist with checking guests in an out of our establishment. The Night Auditor will assist guests with inquiries, problems and complaints. The Night Auditor will be responsible for receiving guests’ payments and for balancing cash at end of shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers.

Greeting and thanking guests in a sincere, friendly manner.

Checking guests in on arrival and out on departure.

Posting charges to appropriate guest accounts.

Anticipating and addressing guests' needs, and resolving their problems and complaints.

Assisting guests with disabilities.

Operating switchboard and assisting with inquiries.

Assisting the reservations manager with taking reservations.

Collaborating and communicating with other internal departments to ensure guest satisfaction.

Complying with company procedures and safety policies.

Performing duties on daily checklist.

Job Type: Full-time

Pay: $15.00 - $15.50 per hour

Expected hours: 16 – 32 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• On call
• Overtime
• Weekends only

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Ability to Commute:

• Clinton Township, MI 48038 (Required)

Work Location: In person