GENERAL DESCRIPTION: Responsible for assisting in the day to day operations, performance and profitability of an assigned store. This includes ensuring operational standards are accomplished, financial standards and goals are achieved, and customer service levels are met. When necessary, act as Store Manager.

ESSENTIAL FUNCTIONS:  Assist Store Manager with daily operations and maintaining store profitability.  Sell and market the company’s products and services to current and prospective customers.  Manage the sales team to achieve or exceed store sales and other established goals.  Maintain the highest level of customer service within the store.  Maintain the highest level of compliance with all company policies, procedures and applicable laws.  Protect company assets and maintain company confidentiality.  Ensure proper merchandising and availability of product.  Perform opening/closing duties in accordance with company policy & procedure.  Make daily bank deposits in accordance with company policy & procedure.  Maintain proper record keeping as required.  Ensure integrity of computer data and maintenance.  Enhance and promote the company image.  Perform duties which include rentals, sales, verifications, collections, installations, etc. as necessary.  Utilize internal company resources including intranet, fitment guide, etc., when needed.  Assist with recruiting, hiring, training, development and managing store personnel.  Assist with assigning duties to workers and scheduling break periods and work hours.  Establish and maintain good working relationships with lienholders, law enforcement, car dealers, other RTO businesses, vendors, other stores and members of the company management team.  Assist in dealing with difficult customers and resolving customer service issues.  Ability to work Saturdays and split days off until 7 p.m. or later.  Ability to travel by any conventional mode of travel.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Experience:

• Retail Management: 1 year (Preferred)
• Customer Service: 2 years (Preferred)

Work Location: In person