Renewal Day Spa is seeking a Front Desk Coordinator. At least one year of customer service and/or appointment scheduling experience required. Experience with Millennium software is a plus.

Evening and Saturday availability is MANDATORY for all applicants. Great personality, enthusiasm, professionalism, strong work ethic, integrity, punctuality, and dependability are a must!

Duties and Responsibilities:

• Be on time for shift and maintain consistent, regular attendance record.
• Maintain a safe, clean and well-organized spa environment through consistent monitoring of the facility.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Maintain complete confidentiality in all guest matters in accordance with company policy;
• Handle guests’ questions and concerns professionally and courteously.
• Prepare light lunches, serve wine, and present dessert plates when required.
• Responsible for ensuring the constant flow of washing and drying dirty laundry, as well as folding and putting clean linens away.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Position Requirements:

• Ability to be efficient and productive in a fast-paced environment.
• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication and listening skills.
• Must be a team player.
• This is a part-time, with potential to move to full-time, hourly position. Starting time may vary, but shifts will not end until 7:30-8PM.

Education and Experience Requirements:

• Past experience in a spa environment or cleaning position is a bonus!

Language Skills:

• Be able to understand and communicate in the English language
• Bi-lingual candidates are encouraged to apply
• Ability to read MSDS labels for safe handling

Please visit our website to see more information about our spa, including services offered.

www.renewaldayspa.org

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance
• Referral program

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person