As an Administrative Support Specialist at Renaissance Maintenance, Inc., you will play a crucial role in ensuring the smooth operation of our administrative functions. You will be responsible for assisting with various administrative tasks to support the efficient operation of our maintenance services. This role requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• General Administrative Support: Provide administrative assistance to the management team and field staff as needed, including answering phone calls, responding to emails, and handling inquiries from clients and vendors.
• Documentation and Record-Keeping: Maintain accurate records of maintenance services, including work orders, service reports, and client information. Organize and file paperwork in accordance with company procedures to ensure easy retrieval and compliance with regulatory requirements.
• Data Entry and Reporting: Enter data into company databases and generate reports as needed to track service requests, monitor work progress, and analyze performance metrics. Ensure data accuracy and integrity at all times.
• Billing and Invoicing: Support the billing process by preparing invoices, verifying billing information, and following up on outstanding payments. Collaborate with the finance department to reconcile accounts and resolve any billing discrepancies.
• Customer Service: Provide exceptional customer service to clients, addressing their inquiries, concerns, and requests in a professional and courteous manner. Serve as a primary point of contact for client communications and ensure high levels of satisfaction.
• Ad hoc Tasks: Assist with special projects, presentations, and other tasks as assigned by management to support the overall objectives of the company.

Qualifications:

• High school diploma or equivalent; additional education or certification in office administration or related field is a plus.
• Proven experience in administrative support roles, preferably in a maintenance or service-oriented industry.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management software.
• Excellent communication skills, both written and verbal, with the ability to interact professionally with clients, colleagues, and vendors.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively.
• Ability to work independently with minimal supervision and as part of a team in a dynamic environment.
• Familiarity with basic accounting principles and experience with billing/invoicing processes is desirable.
• Flexibility to adapt to changing priorities and willingness to take on new challenges as needed.

Join our team and become an integral part of our commitment to delivering high-quality facility maintenance services to our clients. Apply now to contribute your administrative expertise to our dynamic and collaborative work environment.

Job Type: Full time
Salary: Determined by experience

Job Type: Temporary

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Ability to Relocate:

• Woodridge, IL 60517: Relocate before starting work (Required)

Work Location: In person