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· Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.
· Checks guests out of the hotel; processes customer payments according to established policies and procedures.
· Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.
· Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
· Books guest reservations or coordinates with reservation center.
· Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.
Job Type: Part-time
Pay: $19.89 per hour
Benefits:
Schedule:
Experience:
Work Location: In person
Part Time
$28k-37k (estimate)
04/18/2024
05/04/2024
The job skills required for PM Front Desk Agent include Customer Service, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a PM Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by PM Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for PM Front Desk Agent positions, which can be used as a reference in future career path planning. As a PM Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PM Front Desk Agent. You can explore the career advancement for a PM Front Desk Agent below and select your interested title to get hiring information.