At Murrieta Hot Springs Resort, our Housekeeping Coordinator associate cultivate rejuvenating, memorable experiences through attention to detail, quality, and care. Are you ready to expand your career in an oasis where your contributions are recognized and appreciated—where your Vitality is cared for?

The Housekeeping Coordinator is responsible for daily Housekeeping assignments and ensuring all rooms are updated in the resort property management systems. The Housekeeping Coordinator is also responsible for handling guest and staff requests for rooms and public spaces, ensuring they are maintained at the level which meets or exceeds company standards.

Core Responsibilities:

• Prepare daily assignments for the staff, ensuring all sections/rooms are covered.
• Ensure guest room and public area status updates are accurate in the resort property management systems.
• Check for early make-ups, special requests, and VIPs.
• Inventory and maintain proper records for lost and found.
• Ensure room attendants are working at the proper pace and provide assistance when required.
• Dispatch work orders for all repairs and immediately report any deficiencies or safety hazards to respective departments for immediate attention.
• Receive and dispatch calls for guest and staff requests. Enter into respective software systems.
• Provide assistance to Housekeeping management by monitoring the Housekeeping staff.
• Perform other duties as assigned.

Knowledge, Skills, and Competencies:

• High work ethic and self-initiative.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect the business needs of the property.
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions.
• Use arithmetic for accurately completing reports and scheduling.
• Understand and efficiently operate a computer.
• Excellent phone and communication skills.
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times.

Physical Requirements:

• Stand and walk for varying lengths of time, often long periods of time.
• Twist, bend, reach, handle, feel, stoop, squat and stretch to fulfill cleaning requirements.
• Lift approximately twenty-five (25) pounds of equipment or supplies, using safe lifting techniques.
• Good communication skills, both written and verbal, using written communication skills to mark completed rooms on daily paperwork. Bilingual preferred.
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability.

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

Pay Range - $20 an hour.