MAKE A DIFFERENCE IN YOUR COMMUNITY
Relief Home Health Services, Inc. primarily serves patients with multiple co-morbidities including but not limited to substance abuse, behavioral health, homelessness, and complex medical diagnoses. You will work with a comprehensive team, including collaborative community resources, whose goal is to reduce hospital utilization and improve patient outcomes.
A good candidate must be a team player, passionate about helping others, possess excellent communication skills, and be comfortable working on a computer and answering phones.
The Medical Receptionist is responsible for managing all incoming calls, answering the door, responding to administrative emails, faxing, scanning, managing orders, and building charts. Relief Home Health Services does all of its work in the field so greeting people in the office is a small portion of the job.
Qualifications

• Must be willing to work full-time in an office-based setting with primarily computer work
• Thrives in a fast-paced environment with the ability to multitask
• Strong propensity for working with and helping people
• Organization skills and strong attention to detail
• Task-oriented to meet strict deadlines and daily tasks
• Must have a positive attitude and be a team player
• Reliability in working a set Monday - Friday schedule during normal business hours, in our Hyannis office
• Prior reception experience or related experience in the medical field is preferred

Duties/Responsibilities

• Direct calls to the appropriate staff members within the Agency
• Answer emails that come through our administrative email account
• Work with the Administrative Services Manager to fill in duties as needed
• Build charts for new patients
• Manage orders
• Send and upload faxes to appropriate charts
• Scan documents and send or store them where necessary
• Support other departments and team members on an as-needed basis
• Roles may change due to Agency needs

SPECIAL EQUIPMENT TO BE OPERATED

• Reliable transportation to and from the office
• Office equipment: computer, copier, scanner, fax, phones

WORK ENVIRONMENT

• Indoor office setting
• Possible travel to trainings/meetings

Functional AbilitiesAble to hear, speak, understand and communicate effectively in English. Must be able to lift a minimum of 25lbs. and stoop effectively so as to be able to perform the above listed responsibilities.
Physical RequirementsOn a daily basis: prolonged periods of sitting at a desk and working on a computer. Also able to walk, stand, reach, use telephone, computers and other office equipment, as well as climb stairs.
Job Benefits

• Flexible Schedule
• Paid Time Off
• Supportive Team Environment
• Ongoing Training
• Medical, Vision and Dental Insurance
• 401K Retirement Savings
• Other Voluntary Supplemental Plans