Being a prominent company in the Lake Sunapee area, Relax & Company values individuals who are looking for a community-oriented environment with the backing of a well-established company. We are dedicated to being the top choice for both our employees and clients. We offer a competitive compensation package, including:

• Paid Time Off (including paid holidays)
• Tuition Reimbursement
• Uniforms
• Medical Insurance
• Dental Insurance
• Group-Term Life Insurance paid by the company
• Short-Term Disability paid by the company
• Employee Assistance Program
• Flexible Work Schedule
• Opportunity for Advancement

Job Summary:The Office Manager is responsible for the daily operations and flow of the main office of Relax & Company at 6 Main Street, Newport. This position works closely with the senior management team to ensure managers and employees within the office are productive, supported, and focused. Being a smaller office environment, this position must assist in keeping conversations within the office confidential, discreet, and professional at all times. This position reports directly to the Director of Customer Experience & Sales.

Primary Duties: 

• Answers telephone calls and emails from clients and directs them to the relevant department. 

• Welcomes and directs visitors and clients to the main office. Ensures members of the team are not interrupted by visitors, unnecessarily. 

• Develops and maintains a filing system.

• Retrieves information as requested from records, emails, minutes, and other related documents; prepares written summaries of data when needed.

• Sets up new company laptops and tablets.

• Responds to and resolve administrative inquiries and questions. 

• Assists department managers with spreadsheet management. 

• Assists the Owner in calendar management by managing meeting times. 

• Coordinates and schedules travel, meetings, and appointments for the ownership and senior team.

• Prepares agendas and schedules for meetings. 

• Prepares for team meetings by coordinating refreshments, presentation hardware, meeting place, and notification to attendees of the meeting.

• Records and distributes minutes or other records for meetings.

• Maintains office supplies and coordinates maintenance of office equipment. Including monitoring instant ink account for printers.

  • Maintains stock for office refrigerator.

• Troubleshoots office equipment malfunctions and calls for repairs when necessary.

• Maintains a system for recording expenses and the use of petty cash.

• Coordinates the cleanliness and maintenance of the main office at 6 Main Street, Newport.

• Performs other related duties as assigned.

Skills:

• Must be proficient using Google Suite, including email, sheets docs, and drive.

• Excellent verbal and written communication skills.

• A team player with a positive attitude and the ability to work independently.

• Excellent interpersonal and customer service skills.

• Excellent organizational skills, time management, ability to prioritize tasks, and a high attention to detail.

• Strong attention to detail and accuracy in handling financial and project data.

• Thorough understanding of clerical procedures and systems such as recordkeeping and filing.

• Ability to maintain a high level of confidentiality.

• Ability to work independently and as part of a team.

Education: 

• High school diploma required: An Associate’s degree in business administration or a related field is preferred. 

Experience: 

• No less than five years of experience in a similar role, working directly with a senior management team.

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at a time.

Other:

This job description was written for Relax & Company for the role of Office Manager. This position is required to fulfill “other duties” as assigned by the manager as it fits within the scope of the position.